Crew Member

Job Description

Job Description

Description:

Cheba Hut is a “Toasted” sub concept that has been curing munchies since its start in 1998. Founder Scott Jennings decided to showcase the harmony between great tasting food and … well, a very specific counter-culture. The menu features over 30 signature sub sandwiches, as well as a variety of Rice Krispy treats, salads and munchies. Most locations also offer craft beer bars that feature local beers from neighborhood breweries.
What really sets Cheba Hut apart, though, can only be experienced in our shops. We combine homegrown food with real people in a relaxed environment. Escape the established.

Job Summary

As a Cheba Hut crew member, you will be the face of your shop and the entire CheBA-Nation. You will Craft great food by hand, engage the people around you in positive way, and give a damn about your team, your shop, and your customers! You will report to shift managers and your shop manager.

CheBA Crew will enjoy flexible schedules, part-time or full-time hours, competitive pay and partially paid health benefits (full-time homies). We hold bi-annual homie celebrations in addition to the fun community celebrations like 420 and back-to-school, and free quarterly swag. We also offer discounts through View email address on ziprecruiter.com and slip resistant shoes. (New Mexico homies also receive NM paid sick leave.)

Key responsibilities

Customer interaction

• Strive to go above and beyond customers’ expectations
• Engage customer in a genuine interaction at every opportunity
• Have a working knowledge of what we offer and who we are
• Provide answers to customers questions
• Accept payments and handle cash on behalf of cheba hut per cash handling procedures

Product quality

• Prepare food per cheba hut standards as outlined in our recipes and procedures
• Maintain proper food handling, safety, and sanitation
• Complete food prep in a timely manner
• Complete each assigned task before moving on to the next
• Use f.i.f.o. rotation to serve the freshest possible product

Vibe

• Work hard and have a great attitude
• Think and act “shop first”
• Embrace individuality and be respectful of the people around you
• Look for opportunities to help co-workers
• Limit outside distractions from shop focus
• Communicate using positive and productive words/actions
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors
• Communicate sensitive and pertinent information quickly and effectively
• Stay informed and up-to-date on all communications and results

Cleanliness

• Keep customer service areas clean and sanitized
• Keep work area safe and clean.
• Clean as you go. Clean after each project. Complete assigned detail cleaning and side work projects
• Perform opening, closing, and shift change duties per standard operating procedures

Required experience, abilities, and skills

• Think “shop first”/ ”customer first”
• Demonstrate integrity
• Demonstrate self-direction
• Ability to follow oral and written instruction
• Ability to work in a diverse culture
• Ability to work well under physically and mentally stressful situations
• Ability to lift up to 47 lbs
• Food safety/handling training (as req’d by state)
• Must operate equipment safely
• Stamina to work a 8-hour shift
• Standing for long periods of time
• Overtime may be required