Insurance Customer Service Specialist - Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Grapevine - TX Replies within 24 hours 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off

ABOUT OUR AGENCY

If you want to be on a winning team where the agent is focused on your growth and helping you maximize your earning potential, you’ll feel right at home here. I bring more than 22 years of State Farm experience and a real passion for developing others, with a goal of helping my team earn more, grow professionally, and do meaningful work that makes a difference. If you’ve ever thought about becoming an agent yourself, this is a great place to start. During my time in agency leadership, I’ve recruited, hired, and trained more than 100 agents across the country, so I understand what it takes to reach that level. Our agency is built to provide strong training, advancement opportunities, and a clear path for ambitious team members. I opened my agency in 2020 after two decades as a State Farm executive. Today, our office includes seven team members and continues to grow. We’re also active in the community, supporting organizations such as Grace of Grapevine, Viola’s House Dallas, and the Esperanza Project. We offer a strong benefits package, including a $100,000 life insurance policy, monthly health stipend, 401(k) with a 4% match, travel bonuses, quarterly incentives, and extensive training. Our agency ranks in the top 3% of State Farm agencies, and our culture is collaborative, high-performing, and focused on winning together. If you’re ambitious, coachable, and excited about building a long-term career, this could be the right fit for you.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jocelyn Hope - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation $45,000.00 - $55,000.00 per year Customer Service Representative - State Farm Agent Team Member Full Time in Grapevine - TX Responsive recruiter Replies within 24 hours Benefits 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

If you want to be on a winning team where the agent is focused on your growth and helping you maximize your earning potential, you’ll feel right at home here. I bring more than 22 years of State Farm experience and a real passion for developing others, with a goal of helping my team earn more, grow professionally, and do meaningful work that makes a difference. If you’ve ever thought about becoming an agent yourself, this is a great place to start. During my time in agency leadership, I’ve recruited, hired, and trained more than 100 agents across the country, so I understand what it takes to reach that level. Our agency is built to provide strong training, advancement opportunities, and a clear path for ambitious team members. I opened my agency in 2020 after two decades as a State Farm executive. Today, our office includes seven team members and continues to grow. We’re also active in the community, supporting organizations such as Grace of Grapevine, Viola’s House Dallas, and the Esperanza Project. We offer a strong benefits package, including a $100,000 life insurance policy, monthly health stipend, 401(k) with a 4% match, travel bonuses, quarterly incentives, and extensive training. Our agency ranks in the top 3% of State Farm agencies, and our culture is collaborative, high-performing, and focused on winning together. If you’re ambitious, coachable, and excited about building a long-term career, this could be the right fit for you. ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Jocelyn Hope - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation $45,000.00 - $55,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr State Farm