Hotel Front Desk Agent
Baymont by Wyndham Lawrenceburg
Job Description
Job Description
We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Responsible for Cleaning the Lobby and Occasional Laundry.
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Baymont by Wyndham Lawrenceburg is a pet-friendly motel, Close to Cincinnati/Northern Kentucky International Airport and Hollywood Casino.We provide friendly service and easy access to area attractions, and offer comfortable, affordable accommodations whether you are with us just one night, or are planning to stay and enjoy the area.
Company Description
Baymont by Wyndham Lawrenceburg is a pet-friendly motel, Close to Cincinnati/Northern Kentucky International Airport and Hollywood Casino.We provide friendly service and easy access to area attractions, and offer comfortable, affordable accommodations whether you are with us just one night, or are planning to stay and enjoy the area.
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