Medical Assistant/Receptionist, Nephrology

Medical Assistant

Major Accountabilities / Critical Responsibilities:

• Provide patient care in outpatient physician practice under the direction of the practicing physician, physician assistant, or licensed nurse.
• Assist with clinical and clerical duties to ensure optimization of patient experience within the practice.
• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Completes records by recording patient examination, treatment, and test results.
• Schedule hospital procedures, surgeries and tests. Precert and obtain test results.
• Handle phone calls and messages for prescriptions, notes, forms, etc.
• Complete disability and insurance forms.
• Maintain clinical flow in all areas of the practice.

Qualifications/Requirements:

• High school diploma or equivalent required.
• Certification or Diploma from accredited Medical Assistant school/program required.
• National Certification preferred.
• Heart Saver OR BLS Certification required
• Two years job experience is preferred.
• Demonstrate basic computer skills (MS Office, Word, Excel)
• Demonstrates strong phone/customer service skills
• Effective communication skills, both verbal and written English proficiency required
• Demonstrate willingness to work in a team environment.
• Demonstrate flexibility due to unexpected changes in workload.

At Stamford Health, we believe that every patient deserves compassionate, personalized, person-centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.