Lobby Lounge Bar Porter - Part Time

Barback/Porter

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate about supporting world-class beverage operations and ensuring every detail is in place in a refined lounge setting? If so, The Pfister is looking for a Barback/Porter to join our Lobby Lounge team and continue its legacy of elevated hospitality. As a Lobby Lounge Barback/Porter at The Pfister Hotel, you will be responsible for the preparation, stocking, and cleanliness of all bar areas while supporting bartenders and ensuring seamless service for guests.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

What you will be doing:

• Retrieve and transport beverage and supply orders from the storeroom to the Lobby Lounge.
• Verify products against requisitions and confirm accuracy with bartenders.
• Stock and organize beer, wine, spirits, mixers, garnishes, and bar supplies in designated areas.
• Cut, slice, and prepare garnishes and juices according to projected business levels.
• Maintain cleanliness and organization of all bar areas, storage spaces, beer lockers, and refrigeration units.
• Replenish ice for service areas and maintain ice bins.
• Assist bartenders with stocking and replenishing napkins, straws, stir sticks, and glassware.
• Collect and box empty liquor bottles for returns and requisition accuracy.
• Transport and set up portable bars and tap units, ensuring they are operational.
• Perform routine maintenance and cleaning of bar equipment and tools.
• Support lounge staff by assisting with tasks such as polishing glassware, emptying trash, and maintaining guest areas as needed.
• Perform other duties as assigned to support the lounge and hotel.

Position Requirements:

• Basic knowledge of beverage service operations preferred.
• Strong organizational skills with the ability to handle multiple responsibilities.
• Manual dexterity to safely use knives, scoop ice, and handle glassware, bottles, and kegs.
• Ability to lift, carry, and transport items up to 50 lbs. regularly, and push/pull up to 200 lbs. using carts or hand trucks.
• Ability to work in various temperature ranges including refrigerated storage.
• Excellent communication skills with the ability to read, write, and speak English fluently.
• No prior experience required; prior beverage service, barback, or porter experience preferred.
• Ability to obtain any government-required license or certificate. Responsible alcohol service certification preferred.
• Must adhere to the Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Discounted parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer within Marcus Hotels & Resorts while maintaining service recognition
• Early wage access
• Paid time off

Job Type: Hourly | Part-Time (Union)

Pay/Salary Estimate: $16.94 per hour

About us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required. It is not intended to be an all-encompassing list of responsibilities, duties, or skills.

The Pfister Hotel is an Equal Opportunity Employer.