Manager Leave Management

Manager Leave Management Requisition ID: 145212 Location: Phoenix, AZ, US, 85040 Category: Human Resources What You Will Do Leads the design, delivery, and continuous improvement of enterprise leave and absence programs across North America, ensuring a compliant, consistent, and employee-centered experience. Serves as both a strategic leader and subject matter expert, partnering across HR, Safety, Payroll, HR Systems, and external vendors to deliver seamless support during critical employee life events. Drives operational excellence through process transformation, automation, AI-enabled solutions, and technology enablement to create scalable, efficient leave administration processes that improve payroll accuracy, compliance, and the employee experience. Leave Operations Leadership & Capability Building Lead and develop a team responsible for leave administration across North America, establishing consistent performance standards, coaching practices, quality expectations, and a culture of accountability, ownership, and continuous improvement. Build team capability in compliance, case management, employee experience, and process improvement methodologies. Drive role clarity, workload balancing, and service delivery effectiveness to ensure scalable support and operational excellence. Program Leadership, Operational Excellence & Continuous Improvement Lead the design, governance, and continuous improvement of leave programs and service delivery processes to ensure compliance, consistency, and an employee-centered experience. Define and evolve operational strategies, service delivery models, performance standards, and key metrics that improve service quality, efficiency, and scalability. Serve as the escalation leader for complex or sensitive employee matters, ensuring aligned, compliant and employee-centered outcomes. Partner with HR, Legal, Benefits, and site leadership to address complex leave, accommodation, and compliance matters while mitigating organizational risk. Leave Administration, Time Coding & Payroll Integration Strategy Oversee complex and high-risk leave cases while ensuring accurate leave administration, time coding, and payroll integration processes. Partner with Payroll, Benefits, and HR Systems to establish controls, audits, and process improvements that reduce errors, overpayments, and compliance risk. Monitor operational trends and implement corrective actions that improve payroll accuracy, operational effectiveness, and employee outcomes. Technology, Automation & Process Transformation Drive process transformation through technology enablement, automation, digital solutions, self-service capabilities, and service delivery innovation that improve efficiency, scalability, payroll accuracy, and employee experience. Partner with HR Systems, Payroll, Technology, and vendors to enhance system integrations, improve data accuracy, and reduce manual effort. Identify and champion opportunities to leverage emerging technologies, automation, and AI-enabled solutions to modernize leave administration and reduce manual effort. Analytics, Stakeholder Partnership & Vendor Management Leverage data, reporting, performance metrics, and workforce insights to identify risks, support decision-making, and improve program effectiveness. Build strategic partnerships with internal stakeholders and external vendors to drive service excellence, influence outcomes, and advance organizational objectives. Manage vendor performance, service level expectations, and continuous improvement initiatives to ensure effective delivery of leave and absence services. What You Bring To Freeport Bachelor’s degree and three (3) years of experience in leave management, HR operations, or related field, including demonstrated experience leading and developing a team; OR High School Diploma/GED AND five (5) years of experience in leave management, HR operations, or related field, including demonstrated experience leading and developing a team. Deep knowledge of leave laws and regulations including FMLA, STD & LTD, workers’ compensation, and related state and provincial leave requirements. Understanding of ADA reasonable accommodation requirements to support site HR in managing accommodations. Strong analytical and problem-solving skills with ethical decision-making abilities. Experience with HR systems, case management tools, payroll and timekeeping systems and their integrations. Experience participating in or supporting process improvement, automation, or technology-enabled transformation initiatives. Exposure to process automation, AI-enabled tools, or self-service technologies used to improve HR operations and employee experience. Strong systems thinking and ability to redesign processes across multiple functions. Demonstrated ability to utilize data and analytics to drive operational decisions and continuous improvement. Demonstrated ability to lead change and influence adoption of new technologies and ways of working. Ability to manage complex, sensitive employee situations with sound judgment. Strong communication, stakeholder management and relationship-building skills. Preferred Qualifications Knowledge of Family Medical Leave Act regulations and requirements. Experience in shared services or contact center model. Experience working with external leave or disability vendors. Continuous improvement mindset. Demonstrated experience leading and developing a team. What We Offer You Estimated annual pay range: $97,500-$138,000 . This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Affordable medical, dental and vision benefits Company-paid life and disability insurance 401(k) plan with employer contribution/match Paid time off, paid sick time, holiday pay, parental leave Tuition Assistance Employee Assistance Program Discounted insurance plans for auto, home and pet Internal progression opportunities Learn more about our competitive and comprehensive benefits package! What We Require Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing as allowed by applicable laws. Quarterly travel to the HUB required. 10% Domestic Travel required. Equal Opportunity Employer Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to View email address on click.appcast.io. #J-18808-Ljbffr Freeport-McMoRan