AVD/VDI Engineer

We are seeking an experienced AVD/VDI Engineer for a hybrid contract in Austin, TX. Responsibilities: Seeking an experienced Azure Virtual Desktop (AVD) / VDI Engineer to design, deploy, manage, and support a secure and performant virtual desktop environment on the Microsoft Azure platform. The successful candidate will serve as a subject matter expert in VDI architecture, bringing deep hands-on knowledge of Azure services, virtualization technologies, and endpoint management solutions. This role requires close collaboration with cross-functional IT teams, agency stakeholders, and security personnel to ensure compliance with organizational and regulatory standards while continuously improving the virtual desktop experience.

KEY RESPONSIBILITIES

Design, deploy, configure, and manage Azure Virtual Desktop (AVD) environments, including host pools, session hosts, application groups, and workspace configurations. Administer and optimize virtual desktop infrastructure (VDI) to ensure high availability, performance, and scalability in alignment with agency requirements. Evaluate and implement Azure services relevant to VDI — including Azure Active Directory, Azure Monitor, Azure Storage, and Azure Networking — to support robust desktop delivery. Networking & Security Apply in-depth knowledge of networking principles (DNS, VPN, ExpressRoute, NSGs) as they relate to virtual desktop connectivity and performance. Configure and document port requirements and application traffic flows necessary to traverse agency firewall configurations. Implement and maintain security best practices for virtual desktop environments, including access control policies, data encryption, endpoint hardening, and compliance with organizational security standards. Monitor the VDI environment for security threats and vulnerabilities; coordinate with the security team to remediate identified risks. Manage Windows Server operating systems and their integration with Azure services to support VDI workloads. Utilize SCCM / OSD and Microsoft Intune / AutoPilot for system provisioning, configuration management, patch deployment, and lifecycle management of virtual desktop images. Develop and maintain standard operating environment (SOE) images and golden templates for virtual desktop deployment. Scripting, Automation & Troubleshooting Develop and maintain automation scripts (PowerShell, Python, or equivalent) to streamline provisioning, configuration, monitoring, and administrative tasks within the VDI environment. Diagnose and resolve complex issues related to virtual desktop performance, connectivity, application delivery, and user experience. Proactively monitor environment health, analyze performance metrics, and implement efficiency improvements to reduce incidents and improve uptime. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Equivalent experience may be considered in lieu of a formal degree (per TSS Rate Card criteria). Minimum of three (3) to six (6) years of hands‑on experience in IT infrastructure, systems engineering, or cloud engineering roles (aligned to TSS Systems Engineer / Senior Systems Engineer rate card). Demonstrable hands‑on experience deploying, configuring, and supporting Azure Virtual Desktop (AVD) in production or government‑grade environments. Azure Services: Proficient understanding of Microsoft Azure, with emphasis on services supporting Virtual Desktop Infrastructure (VDI). Virtualization: Practical experience with Hyper‑V and/or VMware; hands‑on AVD deployment, configuration, management, and day‑to‑day support. Networking: Solid understanding of DNS, TCP/IP, VPNs, NSGs, firewalls, and application port requirements in virtual desktop environments. Windows Server: Demonstrated familiarity with Windows Server OS versions and their integration with Azure workloads. Endpoint Management: Practical experience with SCCM / OSD and Microsoft Intune / AutoPilot for device provisioning, management, and patching. Security: Working knowledge of VDI security controls, identity and access management, endpoint hardening, and data protection best practices. Scripting & Automation: Proficiency in at least one scripting language (PowerShell strongly preferred; Python or Bash also valued) for automation of administrative and operational tasks. Troubleshooting: Proven ability to diagnose and resolve performance, connectivity, and application delivery issues within a VDI/cloud environment. Preferred Qualifications: Experience working within government, public sector, or regulated environments subject to compliance frameworks (e.g., FedRAMP, NIST, FISMA). Familiarity with Azure Monitor, Log Analytics, and other observability tools for VDI environment health monitoring. Experience with Azure Site Recovery, backup solutions, and disaster recovery planning for virtual desktop environments. Knowledge of zero‑trust security architecture principles as applied to virtual desktop and cloud environments. Prior experience with multi‑Service Provider delivery models and cross‑functional project team coordination. Project Management exposure (PMP or equivalent) is a plus. What We Offer: Sistema offers competitive pay and solid benefits, including medical, dental, and vision coverage. We keep things simple, focus on people, and prioritize long‑term relationships with our clients and consultants. #J-18808-Ljbffr Sistema Technologies, Inc.