Customer Service Representative - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development POSITION OVERVIEW: We are seeking an experienced and detail-oriented Customer Service Representative to join our team on a temporary basis for approximately 60-90 days. This role is ideal for someone with prior insurance experience who can step in quickly to assist with daily office operations, customer support, and administrative tasks. The ideal candidate is professional, organized, comfortable handling customer interactions, and able to support a fast-paced insurance office with both service and administrative responsibilities. RESPONSIBILITIES: Assist customers with general policy and billing questionsComplete and process forms and other insurance-related documentationAnswer incoming phone calls and direct calls appropriatelyAccept and process customer paymentsProvide administrative support to the office and service teamAssist with follow-up requests and day-to-day office needsSupport smooth office operations through strong attention to detail and communicationQUALIFICATIONS: Prior insurance industry experience is requiredActive insurance license required (Florida 2-20, 4-40 or 20-44)Strong communication and customer service skillsOrganized, dependable, and able to multitask effectivelyComfortable working in a fast-paced office environmentAbility to learn agency systems and processes quicklyCOMPENSATION & SCHEDULE: Temporary position expected to last approximately 60-90 daysPay range: $18-26 per hour, based on experience and licensingOpportunity to work with a supportive and professional insurance team