Network & Telecom Services Lead

Job Description: Job Summary This position is based on‑site and requires four days per week in the Brea office to support collaboration and business needs. The Network & Telecom Services Lead is responsible for leading the design, implementation, and operations of Envista’s global network and telecommunications infrastructure. This role provides both technical leadership and resource management while driving strategy across enterprise networking, unified communications (Cisco Voice, Microsoft Teams), and contact center platforms (Genesys). This position will ensure a secure, scalable, and high-performing network environment while aligning technology initiatives with business priorities. Responsibilities Strategy & Partnership While this role does not have direct people management responsibilities, the Network & Telecom Services Lead will mentor and develop a team of network and telecom engineers, fostering a high-performance and collaborative culture. There may be opportunity for this role to directly manage people in the future. Define and execute network and telecom strategy aligned with business objectives and digital transformation initiatives Partner cross-functionally with Infrastructure, Security, Cloud, and Business teams to drive innovation and service excellence Manage vendor relationships, including MSPs, telecom carriers, and technology providers Develop and manage budgets, capacity plans, and technology roadmaps Network & Infrastructure Management Oversee the design, implementation, and operation of WAN, LAN, and data center networks Ensure a cost-effective, reliable, and secure corporate network infrastructure Lead implementation of modern architectures (SD-WAN, Zero Trust, cloud networking) Ensure high availability, performance monitoring, and capacity planning across the enterprise Drive network standardization, automation, and continuous improvement initiatives Telecom & Collaboration Services Own and manage enterprise telecom services, including: Cisco Voice (CUCM, Unity, Contact Center) Microsoft Teams (Voice, collaboration, integrations) Genesys Contact Center platforms Ensure seamless integration between voice, collaboration, and network services Optimize user experience, reliability, and cost across telecom platforms globally Lead telecom modernization initiatives (cloud voice, UCaaS, CCaaS) Security & Compliance Partner with security teams to enforce network security standards and best practices Oversee implementation of Zero Trust architecture and secure access technologies Ensure compliance with corporate policies, regulatory requirements, and audit standards Operations & Incident Management Ensure proactive monitoring, incident response, and root cause analysis Drive SLA adherence and continuous service improvement Oversee troubleshooting of complex network and telecom issues Architecture & Innovation Evaluate and implement new technologies to enhance performance, scalability, and security Lead network assessments and modernization efforts Maintain accurate documentation including diagrams, configurations, and processes Job Requirements: Minimum Requirements Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) 15+ years of experience in network engineering Proven experience managing enterprise-scale network and telecom environments Strong experience in vendor, project, and stakeholder management Demonstrated ability to lead complex, cross-functional initiatives Technical Expertise Networking Cisco technologies (CCNP or equivalent; CCIE preferred) WAN (SD-WAN), LAN, QoS Data center networking (Cisco Nexus) Security Palo Alto (Panorama, GlobalProtect, User-ID) Cisco ISE (802.1x wired/wireless, TACACS+) Cisco ASA / VPN technologies Zero Trust architecture Zscaler (preferred) PKI knowledge Wireless Cisco WLC 802.1x, MAB FlexConnect deployments Telecom / Collaboration Cisco Voice (CUCM, Unity, gateways) Microsoft Teams (Voice and collaboration services) Genesys Contact Center SIP, VoIP, session border controllers (SBCs) Cloud & Data Center AWS and Azure networking VMware vSphere Preferred Skills & Experience 3+ years in a leadership role Strong analytical, troubleshooting, and decision-making skills Excellent communication and leadership capabilities Experience in a Managed Service Provider (MSP) or hybrid support model Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. $187,300 - $228,900 Operating Company: Corporate Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System. Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future. Learn more at Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place. Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care. Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit