Data Center Operator Technician

Data Center Operator TechnicianBrooklyn, New YorkTotal Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership.TDS seeks a motivated and organized professional to join our Data Center Solutions team. This is an ideal opportunity for someone with 1 to 3 years of data center technician experience. Candidates must have some data center support experience including hands-on cabling infrastructure and data center equipment installation experience. This opportunity is in the Brooklyn, NY.Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center.ResponsibilitiesWork under the direction of Data Center Operations Manager, to provide on-site support to maintain a data center and its hardware including day-to-day moves and other IMAC work:Perform hands-on rack and stack of data center equipment and structured cabling installationCabling current and new setups including copper patching and fiber patchingTerminate cables in the data center, patch cords and cross-connects, as well as troubleshoot and repair cabling and infrastructure problems as neededInstall new hardware such as switches, servers, storage devices, firewalls and routersDiagnose and repair server hardware (in conjunction with the IT Services Desk Team)Help monitor the data center environment including power usage, rack capacity, network ports and climatePro-actively check the hardware alerts and single points of failure to ensure the date center is running optimallyDecommission old hardware: un-cable, remove from racks, and organize ecological disposalEscort and assist 3rd party installers and adhere to established security policiesManage hardware inventory and maintain a supply of spare equipment to ensure a rapid resolution for hardware repairsInstall and troubleshoot prefabricated fiber infrastructureUpdate rack documentation and maintain accurate data center documentation including assisting with other team related administrative or operational tasks as neededInteract and build an effective rapport with clientsExecute test procedures to ensure completeness of installationsQualifications:1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support is requiredExcellent interpersonal, communication (both written and verbal), organizational, presentation and collaboration skills are essentialKnowledge of low-voltage cabling infrastructure standards including Category 6 cabling, Category 6A cabling, OM3 fiber, OM4 fiber and single-mode fiberAt least one year of hands-on server and network gear installation and move experience including performing network patching (copper and fiber cabling) within a data centerA good understanding data center operations and data center facilitiesBasic understanding of all data center functions (production operations, network, server, storage, database, change control, disaster recovery/business recovery, help desk, systems management and facilities) is desiredCandidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center.Good working knowledge of Microsoft Office, especially Excel, is preferredStrong time-management and follow-up skills are necessaryA dependable professional with a "role up your sleeves" attitude and a strong work ethic are requiredIf you are a proactive leader with a passion for operational excellence and technology management, we encourage you to apply for this exciting opportunity as a Data Center Operations Manager.