Fleming County Clerical Support

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Role and Responsibilities

• Receptionist Greet clients/public, answer telephones, reschedule or make appointments. Obtain pertinent client information and schedule new client intakes. Verify demographic and financial information upon check in and get copies of all insurance cards at each visit. Update any changes in practice management system. Collect payments and inform patient of any remaining balances and give receipt of payment to patient. Inform clinical staff of patient arrival.
• Medical Records Scanning all information with accuracy in the EMR and retrieving reports when requested. Other required information such as diagnosis and client data must be entered into the database. Must be knowledgeable of the other programs in the office to be of assistance in the event of an absence.
• Deposits- Payments will be reconciled between the receipt book and the daily schedule at the end of each day. Money will be tallied and given to Accounts Receivable, and the cash drawer will be balanced also at the end of each day. Any discrepancies will need to be addressed immediately.
• Other duties as assigned.

Qualifications and Education Requirements

• High school graduate.
• Experience with office technology, medical office experience preferred.

Special Requirements

• Excellent data entry skills
• High attention to detail
• Interpersonal communication

Occasional travel may be required