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Human Services Specialist

Therap Services

Therap Services, the national leader in online electronic health records and documentation for people with developmental disabilities is seeking individuals to fill positions for a Human Services Specialist (Remote).

Primary Responsibilities:

  • Train and consult with service providers, families and others regarding the use of Therap Services software.
  • Provide support and guidance to service professionals across our customer base that utilize Therap Services software.
  • Guide customers on utilization of the software using live customer support, webinars and workshops.
  • Communicate customer feedback to respective teams to help design and improve system and training materials.

Qualifications:

  • Experience working in the human service field is required.
  • Experience using Therap Services applications is required.
  • Interest in developmental disabilities, teaching, public speaking and presenting.
  • Adapts quickly to customer needs to deliver a human and consultative support experience for our customers.
  • Strong communication and interpersonal skills.
  • Ability to problem solve and meet challenges head on with creative solutions.
  • Proficient in the use of Google Workspace.
Vacancy posted 4 days ago
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