Product Manager

This role is hybrid onsite at least 3 days per week. Job Responsibilities Provide and lead analytical support to ITASCM Product Owners or Product Managers engaged in the discovery, design, and delivery of products. Collaborate with the product team to offer insights and build reusable or ad hoc data views that influence product strategy, design, and development. Participate in the agile software development methodology, including design, testing, implementation, and deployment. Identify opportunities for optimization and automation to improve platform performance, accuracy, and user efficiency. Work with data, design, and engineering teams to conduct appropriate discovery and be able to understand the depth and breadth of the impact of the problem to be solved. Collaborate with other product teams, technical architects, and developers to understand the technology roadmap for modernization. Evaluate proposed enhancements or issue resolutions for meeting business objectives, risks and cost/benefits. Understanding technology infrastructure, interface with senior infrastructure and application development leaders to clarify requirements, align priorities, and translate into work items for the delivery team. Translate business and process requirements into actionable development stories, including Acceptance Criteria, Business Value, Definition of Done, etc. Gather and catalog functional, non-functional, and technical requirements for stakeholder requests. Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows. Understand stakeholder needs to help articulate the development solution to solve a problem. Assist to define KPIs and other metrics that can track progress, efficiency gains, and user experience. Work closely with business partners to evaluate business requirements, plan deliverables, and participate in efficient development, delivery, and deployment activities. Required Qualifications 3+ years product management / technical business analyst experience – including defining user experience needs, writing epics, stories, acceptance criteria, etc. 3+ Direct experience working in an Agile team (directly aligned to a product), familiarity with agile practices and ability to work independently. Experience working in Jira and Confluence 2+ years ServiceNow implementation experience Deep understanding of Asset and Configuration Item processes, attributes, workflows, lifecycle management Demonstrated ability to interpret business and technical needs and translate them into actionable user stories for software engineering teams Ability to operate as part of cross-functional work streams to execute projects with quality and on-time Good communication, presentation, and analytical skills with the ability to articulate to key partners Desired Qualifications Knowledge of product lifecycle management and product management principles. Understanding of OKR framework Excellent communication, analytical, conceptual thinking, and presentation skills with the ability to articulate to key partners Experience in Financial Services industry 2+ years of experience as a business analyst or a related field Excellent planning, organizational, and time management skills Competency in the Microsoft Suite including Word, Excel, PowerPoint, Visio, and Outlook We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: #J-18808-Ljbffr Insight Global