Case Manager

Full Time

Full Time

New Haven, CT, US

Salary Range: $22.00 To $25.00 Hourly

About the Role

We are seeking a compassionate and resourceful Case Manager to join the Behavioral Health Department at Cornell Scott Hill Health Center. In this role, you will coordinate care and connect clients with community resources and support services to promote stability, wellness, and successful treatment outcomes. The Case Manager will advocate on behalf of clients, assist with access to entitlements and basic needs, support engagement in treatment services, and participate in discharge planning. This position is ideal for someone who is passionate about behavioral health, community-based care, and supporting diverse populations through a collaborative and person-centered approach.

Key Responsibilities

• Coordinates referrals with other Providers in a timely and professional manner

• Follows-up with referral sources in a timely fashion as required

• Promote coordination of service delivery and prevent duplication of services

• Follows-up on results of services provided to clients in a timely fashion

• Actively advocates on behalf of the clients with community resources

• Facilitates psycho-educational groups as assigned

• Always maintain confidentiality and ensure to follow agency, state and HIPPA laws

• Attends Provider’s meetings in the community to foster collaborative relationships

• Responsible for participating in discharge planning as needed including housing

• Completes applications for Basic Needs, transportation, housing and treatment programs in a timely fashion

• Coordinates with community agencies for outreach/engagement. Establishing and maintaining good working relationships with community agencies

• Attends and participates in team meetings

• Performs all other duties as assigned by the Program Director

Required Qualifications

• High School Diploma/GED required. Associate’s Degree, Bachelor’s Degree and /or CADAC preferred.

• Human Service experience is preferred.

• Excellent working knowledge of New Haven community social and health service agencies is preferred.

• Excellent organizational skills are required to maintain the caseload.

• Ability to generate high level of client satisfaction.

• Knowledge and skills related to individual, group and family system dynamics.

• Knowledge of and demonstration of professional ethics is essential.

• Ability to work well with multi-disciplinary service providers.

• Must demonstrate age specific/population specific competencies in area(s) of practice.

• Knowledge and skills related to individual, group and family system dynamics.

• Must demonstrate cultural competence.

• Bilingual ability is desirable.

Why Join Us

Cornell Scott–Hill Health Center offers a competitive and mission‑driven environment with outstanding benefits, including:

• Above‑market, competitive salaries

• Sign-on bonus available for eligible positions and qualified candidates.

• Medical, Dental, Vision, Life Insurance, Short/Long‑Term Disability

• License reimbursement

• Eligibility for HRSA Loan Repayment Program may be available for qualified candidates.

• Public Service Loan Forgiveness (PSLF) eligibility is available through qualifying employment.

• Generous paid time off

• 401(k) with up to 5% match

CS-HHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.