International Customer Service Representative

International Customer Service Representative - Corporate Office (Austin, MN)

To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this time.

Relocation is not eligible for this role.

Applicants must not now, or at any time in the future, require employer sponsorship for a work visa.

Applicants must be authorized to work in the United States for any employer.

Responsibilities:

• Processes all assigned complex export orders for Hormel Foods International products, with minimal supervision, including creating necessary documents and correspondence.
• Performs all functions involved in the entering of the orders plus giving instructions to plant personnel, transload service, freight forwarders, international transport service providers and, ultimately, customers.
• Acts as a primary customer service representative for assigned export customers.

Qualifications:

Required

• Proven ability to perform detailed clerical and mathematical work accurately and efficiently.
• Demonstrated problem solving and analytical skills.
• Ability to initiate appropriate action independently.
• Demonstrated organizational and time management ability.
• Excellent communication skills and interpersonal skills.
• Demonstrated proficiency in the Windows environment including Microsoft Word and Excel.

Preferred

• International freight forwarding experience.
• Knowledge of Hormel order processing systems.
• Bilingual/multilingual language skills in English and any other language.

Hormel Foods provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

At Hormel Foods, base pay is one part of our total compensation package and is determined within a range. The base hiring pay range for this role is between $20.25-$28.50 per hour, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.

Other components of Hormel Foods' total compensation package includes comprehensive medical, dental and vision coverage, discretionary annual merit increases, profit sharing, 401(k) with employer match, stock purchase plan, paid vacation, FREE two-year community/technical college tuition for children of employees, and more.