Customer Success Manager

Join Motivosity as a Customer Success ManagerCome join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer.About the Customer Success Manager PositionWe are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts. This position as a CSM is part account management, part customer service, part sales, and part operations.Customer Success Manager Responsibilities Include:Manage a large book of customer accountsFacilitating customer account renewals to maximize retentionCommunicating effectively with customers regularly and fostering strong relationships with clientsImprove customer engagement and outcomes by providing consultative and strategic advisory servicesExpand customer accounts by introducing other company products and servicesCreate customer champions and advocatesCustomer Success Manager Qualifications Include:1+ year of experience as a B2B Account Manager or Customer Success ManagerProficiency with CRM software and account management systemsGreat organizational and multitasking skillsGood communication skills, both verbal and writtenAdvanced problem solving and negotiation skillsUpbeat, positive, and friendly personality that energizes those around youBS/BA in Business, Marketing, Finance, Economics, or related fieldPerks of Being a MVer:Changing the world by bringing happiness to work environments around the globeEquityHealth Insurance and HSA401(k)Dental InsuranceVision InsuranceTeam activitiesHybrid work flexibilityOn site gymStrong and positive work culture in an exciting startup space