Grocery/Bulk Assistant

Job Summary The Grocery/Bulk Assistant assists the Grocery/Bulk Manager in the successful operation and profitability of the Grocery/Bulk department. Compensation USD $19.50 per hour. Responsibilities Providing world class customer service as a number one priority. Exemplifying integrity, responsibility, and excellence, and adhering to all policies. Creating inviting, full, and shoppable departments. Assisting the department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels. Assisting the department manager in managing margin, COGS, and overall department profitability, including minimizing shrink and maximizing effective purchasing. Ensuring all in‑stock products/conditions meet company standards. Offering and following up on special orders. Merchandising shelves, endcaps, and dynamic displays. Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock. Assisting in training and monitoring of department personnel, including assigning and following up on tasks. Conducting active and passive demos. Working with the department manager to address performance issues within the department. Supporting store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities. Handling register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Maintaining the safety and security of customers and employees. Answering customer questions per company standards and policies, including the use of health supportive statements and/or statements of nutritional support. Continually increasing product knowledge. Using SAP and inventory management software, emailing, and utilizing other IS programs as needed. Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week, and attending mandatory store meetings. This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store. Qualifications High school diploma, GED, or equivalent preferred. One year of experience in grocery or retail environment preferred; natural foods background is a plus. One year of experience supervising others preferred. Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and stay focused with the task at hand. Sense of urgency in the completion of tasks and excellent customer service skills. Highly organized with great attention to detail. Ability to take direction and follow through. Must be cashier trained and able to count currency. Proficient in MS Word, Excel, and Outlook. Benefits All Crew Members Birthday Bonus Pay Vitamin Bucks (up to $2,080 earned as store credit annually) Holiday Pay for 5 Holidays – Stores Closed Paid Time Off (sick days and vacation) that increases with tenure Paid Nutrition Education good4u Crew Member Discount {N}power Program (customer appreciation and rewards program) Regular, scheduled pay increases Advancement opportunities and career development Health and wellness program Employee assistance program (EAP) Employee referral program Full‑Time Crew Members (30+ hours/week) Medical, dental, and vision insurance Paid parental leave Paid medical leave (through company paid short‑term disability insurance) Company paid short‑term disability insurance Company paid life insurance Voluntary benefits including hospital indemnity, accident insurance, long‑term disability insurance, term life insurance Retirement savings plan (401(k) with discretionary company match) Healthcare and dependent‑care flexible spending account (FSA) Health savings account (HSA) with company match Diversity Statement At the heart of Natural Grocers' commitment to our community and crew is the belief that all people should be empowered to experience health and wellbeing! We honor our differences, embrace diversity, and cultivate inclusion throughout every aspect of our organization. Physical Capabilities And Environmental Demands N = Never O = Occasional; 1–33% of time F = Frequent; 34–66% of time C = Constant; 67–100% of time Physical Requirements Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11–20 lbs., and occasionally lift or carry 21–50 lbs.; must also occasionally lift or carry 51–100 lbs. with a team lift. Must have the ability to frequently push or pull up to 15 lbs., and occasionally push or pull 16–100 lbs. Must be able to occasionally use the computer for data entry and use of mouse. Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift. Must be able to frequently reach above chest. Must be able to occasionally sit, squat, kneel, and climb as needed. Environmental Requirements Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. #J-18808-Ljbffr