Housekeeper (Room Attendant)

Job Description

Job Description

1. 16 Rooms Per Day 8 Hrs.2. No TV, Radios, or Cell Phones on during work shifts3. Two 10 minute breaks4. When room assignments are complete, must report to supervisor.5. Report any clean and unused rooms as well as No Service (NS).8:30 A. M.-Weekdays ( MUST BE ABLE TO WORK WEEKENDS 9AM)Receive room assignment papers and key(s) for the floor(s) on which they will be working and must sign for the key(s) upon receipt and return it at the end of their shift.BEFORE CLEANING OF GUEST ROOMS YOU MUST:A. Load your cart (sheets, pillow cases, towels, supplies, etc.).B. Then proceed to clean rooms. (Cart when loaded weights between 75 & 80 pounds). Carts are to be PUSHED not pulled.TO CLEAN A ROOM:A. Dust all cobwebs from ceiling to floor using a broom. Make sure you get behind the drapes.B. Change bed linen every day, (stay over & check-outs).Some rooms have one (1) bed, some have two (2) and some have one (1) bed plus a sofa bed that needs to be checked everyday but does not mean that it has been used everyday. Some days also have to change rollaway and cribs. Check bedspreads & blankets for stains send to laundry if necessary.C. Dust all furniture including picture frames, mirror frames, dressers, (inside and outside) desks etc.D. Clean mirrors. TV. Screens & clean the interior of windows and window- sills.E. Clean chairs, tables, dressers and inside all drawers. Also check behind dressers for trash.F. Replace any paper work that is gone or looks tattered (i.e. literature, stationary, guest directories).G. Clean any dirty spots up off the carpets and walls.H. Sweep carpet edges.I. Clean dirty vent covers.J. Check doors, clean inside & outside of doors including door frames and kick plates.K. Vacuum all carpet in room every day.L. Spray a deodorizer in every room.M. Report all maintenance issues to the housekeeping Supervisor.TO CLEAN THE BATHROOM:A. Sweep the bathroom floor and remove any hair after cleaning with roller.B. Scrub down the wall behind tub/shower combination. Rinse with hot water and use squeegee.C. Scrub down bathtub, rinse with hot water, use squeegee.D. Clean toilet inside of bowl, under rim, and flush. Also clean the whole outside of the toilet with all purpose cleaner, then towel dry.E. Clean mirror with glass cleaner, dry so that mirror is spot and streak free.F. Clean sink with all purpose cleaner and dry.G. Clean faucet and fixtures, dry so that they are spot free.H. Clean coffee maker & wash and dry coffee pot.I. Clean ice bucket. Wash & dry if used.J. Clean Kleenex box and Toilet Paper Holder. Make sure there is plenty of Kleenex and Toilet Paper.K. Clean spots and scuff marks from walls.L. Wash and dry all trash cans. Every trash can, must have a liner.M. When you replace the glasses, make sure they are free of spots and they are not broken.N. Replace amenities (i.e. guest soap, shampoo, shower cap, towels, and glasses).O. Sweep the floor again, and then mop the floor with your all purpose cleaner. Use roller. (Use a scrub brush for stubborn stains and dirt).Personnel Issues:1. Abide by payroll policies, procedures (punch in/punch out) and rules of conduct as stated in Wyndham employee handbook.2. Demonstrate a working knowledge of all hotel safety and security procedures as required to maintain a secure and safe environment for employees as well as guests.3. Report any unusual occurrences and/or request to the immediate supervisor/MOD.4. Read and abide by all the regulations and rules to the immediate supervisor/MODNo. Of employees supervised: NoneTravel Required: NoneENVIRONMENTPhysical Job Requirements(for essential functions only)=============================================================Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.Lifting- up to 25 lbs. Issuing supplies, inventory, receiving supplies, organizing 25% of shiftPushing- limitedPulling-limitedCarrying- up to 25 lbs. Issuing supplies, inventory, receiving supplies, organizing 15% of shift____ No lifting/Pushing/Pulling/Carrying required-------------------------------------------------------------------Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how oftenBending- 30% of shift touring property, checking rooms, etcKneeling- 20% of shift checking rooms____ No Bending/Kneeling Required--------------------------------------------------------------------Mobility Describe the type(s) of mobility required to include distances and % of time involvedContinuous movement throughout the rooms- 100% of shift ____ Stationary Position---------------------------------------------------------------------Continuous Standing Describe the reasons to include time period and frequency100% of shift____ No Continuous Standing Required----------------------------------------------------------------------Climbing Stairs: Up to approx. ____ steps ____% of shiftClimbing Ladders: Up to approx. ____ feet ____% of shift__X__ No Climbing Required----------------------------------------------------------------------Driving Describe type of vehicle, distances, % of time involved and frequency__X__ No Driving Required-----------------------------------------------------------------------Work Environment Inside: __95%__ of shiftWork Environment Outside: __5%__ of shiftDescribe any abnormal temperature exposures:------------------------------------------------------------------------Hearing ____ Critical __X__ Moderate ____ MinimalExplain: One on one communication with guests and associates-------------------------------------------------------------------Vision __X__ Critical ____ Moderate ____ MinimalExplain: Constant walkthrough check for attention to detail, analyze reports-------------------------------------------------------------------Speech ____ Critical __X__ Moderate ____ MinimalExplain: One on one communication with guests and associates-------------------------------------------------------------------Literacy __X__ Critical ____ Moderate ____ MinimalExplain: Analyze report data, prepare reports, and initiate correspondence--------------------------------------------------------------------Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use.Cleaning chemical agents, with use washer, bathrooms, floors____ No Chemicals/Agents Used---------------------------------------------------------------------Protective Clothing Type: Approx ____% of ________X__ None Required----------------------------------------------------------------------Equipment Operation List type of equipment and frequency of useTelephone, copy machine, pager, computer, computer printer, vacuum, wet vac, industrial iron, washer/dryer, floor buffer____ None Required-----------------------------------------------------------------------Other Considerations____ None-----------------------------------------------------------------------