HSS Technology and Product Specialist, Great Lakes Region

Mission Inspiring What’s Possible For Every Learner. Every great company has a unique culture and a compelling sense of purpose that drives people to show up to work each day. For Macmillan Learning, that purpose is to inspire what’s possible for every learner. We are energized by that mission and by our role as a positive force in education. We know that what we do makes a difference and we work everyday to unlock the potential of every learner, actively participating in each one’s educational life with our course materials and digital tools. As a privately‑held, family‑owned company, we provide our employees with the freedom to focus on what’s most important: the students. Role Overview The HSS Technology and Product Specialist is responsible for driving sales in designated discipline higher education markets by collaborating with field sales representatives and regional managers, developing and implementing sales strategies and conducting sales presentations for large opportunities. The new HSS Technology and Product Specialist will be responsible for covering Michigan, Ohio, Indiana, and parts of New York, Kentucky, and Pennsylvania. The position also involves training and supporting customers post‑sale and providing valuable feedback to marketing and editorial teams. The HSS Sales Specialist is expected to travel as needed, especially during the primary selling seasons. Travel also includes regional and national conferences, as well as various training, marketing, and sales events. Responsibilities Drive growth for Macmillan Learning products by selecting Top Opportunities, delivering sales presentations, FDOC’s campus visits, attending conferences and regional impact events. Develop relationships with key decision‑makers at VIP accounts. Coordinate sales targeting and initiatives with Regional Managers and sales reps. Develop regional sales strategies and sales tools. Launch 1st edition titles and promote adoption of models such as LMS Integration and Inclusive Access. Train new VIP adopters on technology implementation. Plan and execute ongoing product trainings with sales representatives and support their customer training efforts. Submit regular and timely Trip Reports. Maintain and develop competitive knowledge and market awareness. Ongoing support for VIP adoptions utilizing our technology, including course customization, copying, LMS integration & troubleshooting. Required Qualifications Bachelor’s Degree Minimum 3 years of Higher Education Publishing experience Ability to work well both independently and collaboratively with sales management, sales representatives, editors and marketing managers Presentation Skills Technical Proficiency Higher Education Sales and/or Marketing Experience in correlated HSS or STEM disciplines Preferred Qualifications Demonstrated success in developing and testing unconventional sales approaches, such as virtual demo events, faculty‑led onboarding pilots, or targeted micro‑campaigns that drove VIP adoption. Experience supporting or advocating for LMS‑integrated tools, digital courseware, or campus‑wide learning technologies, including setup, training, and troubleshooting. Strong interest in and working knowledge of emerging educational technologies (e.g., AI‑enhanced learning tools, classroom engagement platforms, student performance analytics). Eagerness to explore new tools, formats, and outreach strategies, especially in support of digital‑first adoptions and scalable training. Salary $80,000‑$95,000 / year. Benefits Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People’s Day, Election Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer‑paid life and AD&D insurance And much more! Physical Requirements Requires periods of close concentration; must be able to multi‑task; must be able to travel occasionally; work overtime – more than 40 hours a week – regularly, as needed. EEO Statement At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning. #J-18808-Ljbffr