Patient Access Supervisor - Outpatient, Abington (Full Time - Days)

Number of Positions In Requisition 1 Job Details Oversees the daily registration functions within Patient Access’s scope of work. Ensures the operational unit is staff appropriately. Promotes a positive patient experience for patients and families. Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership. Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements including adherence to departmental and institutional protocols. Prioritizes responsibilities to complete daily work requirements, resolves departmental and patient problems as needed and monitors key performance metrics to ensure goals are achieved. Job Description Minimum Education and Experience Requirements Education: Associate’s degree in healthcare or business admin required or in lieu of degree a minimum of 5 years of work experience in a physician office/practice, hospital setting, healthcare insurance provider or other healthcare relevant experience. AND Experience: Minimum of 2 years of patient registration experience required and Minimum of 3 years of supervisory experience in a physician practice or hospital environment , healthcare insurance provider or other healthcare relevant experience required. Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Abington Memorial Hospital Primary Location Address 1200 Old York Road, Abington, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not‑for‑profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not‑for‑profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long‑term disability flexible spending accounts retirement plans tuition assistance voluntary benefits access to medical (including prescription) insurance tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service All colleagues, including those who work less than part‑time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly‑qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other. #J-18808-Ljbffr Jefferson Health