Life Insurance Service Desk Lead | Senior Team Coach
Independent Medical Systems, Inc.
VUMI Group in Miami, FL is seeking a Senior Client Service Specialist / Team Lead to oversee the VIPLI Customer Service Desk. You will coordinate end-to-end service requests for ULIP and life insurance products, ensuring timely resolution within SLAs and maintaining high quality and compliance. In this early-stage operation, you will balance hands-on case management with coaching and leadership, establish scalable processes, and act as the main link between customers, agents, and senior #J-18808-Ljbffr Independent Medical Systems, Inc.
Vacancy posted 1 day ago
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