Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

ServiceNow Business Analyst

Diverse Lynx

ServiceNow Business Analyst

Role: ServiceNow Business Analyst

Location: Chicago, IL (on-site on)

Need only immediate joiner (availability before 20th July)

Job Description

Facilitate demand intake, conduct requirement-gathering workshops, and document business needs.

Break down demands into epics and detailed user stories with acceptance criteria in Agile tool.

Translate business processes into functional requirements, ensuring alignment with ServiceNow best practices.

Maintain and refine the story backlog; ensure stories are ready for sprint planning.

Collaborate with architects and developers on feasibility, scope, solution design, and reuse opportunities.

Map current-state and future-state process flows and identify workflow optimization or automation opportunities.

Support configuration decisions related to forms, fields, workflows, UI policies, and business rules while ensuring alignment with platform governance and best practices.

Lead workshops, interviews, and working sessions with business and process owners; document decisions, risks, assumptions, and dependencies.

Serve as liaison between business stakeholders, product owners, developers, architects, and external partners.

Coordinate testing activities, create test cases tied to user stories, and support UAT planning and execution.

Validate delivered functionality meets acceptance criteria prior to deployment.

Document functional specifications, process flows, release notes, and training materials.

Support change management, feature enablement, and platform adoption activities.

Engage with business stakeholders, technical teams, and third-party partners to resolve questions and clarify requirements.

Track and report progress, risks, issues, and backlog health.

Assist with non-Prod to Prod deployment activities, including testing and validation steps.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Diverse Lynx
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the ServiceNow Business Analyst in Chicago, IL vacancy
  •  ...ServiceNow Business Analyst Skills Desired: Identify and document business requirements for risk management processes, ensuring they align with organizational goals and technical capabilities. Design and implement ServiceNow IRM solutions, including configurations... 
    Servicenow

    Jconnect Infotech Inc

    Chicago, IL
    2 days ago
  •  ...Technical Security Analyst Project Overview: Technical Security Analyst is responsible...  .... Socializing the design and helping business understand the technology involved in accessing...  ...Word, Excel, Powerpoint, MS Project, ServiceNow Interpersonal skills Nice to have... 
    Servicenow
    For contractors

    Software Technology, Inc.

    Chicago, IL
    2 days ago
  • $98.4k - $199k

    Lead Business Analyst Lead Business Analyst: Strategic liaison between business stakeholders and technology teams, responsible for leading...  ...Waterfall methodologies Experience with Jira, Confluence, ServiceNow, Visio, and MS Office Excellent communication, facilitation... 
    Servicenow

    Old National Bank

    Chicago, IL
    5 days ago
  • $106k - $133k

     ...communities. For more information, visit The Salesforce Business Analyst will support the ongoing development of our technology platforms...  ...530+ users. Handle basic administrative functions using ServiceNow including user account maintenance (SSO, roles/profiles), reports... 
    Servicenow
    Local area

    James Hardie

    Chicago, IL
    4 days ago
  •  ...leader in cybersecurity and threat intelligence, seeks a Lead Business Analyst / Quality Assurance professional to support a large-scale...  ...Confluence Cloud Migration Assistant. Nice to have: Familiarity with ServiceNow, GitHub, Jenkins, or Okta. Nice to have: Background in... 
    Servicenow
    Remote work

    Eliassen Group

    Chicago, IL
    1 day ago
  • $102.1k - $127.6k

    Overview IT Senior Business Analyst role at Kraft Heinz. Job Description: Here at Kraft Heinz, we grow our people to grow our business, because...  ...business requirements, facilitating solutions within the ServiceNow platform, and ensuring that IT service management processes... 
    Servicenow
    Immediate start

    Kraft Heinz

    Chicago, IL
    5 days ago
  • $85k - $115k

     ...Chicago - 350 N Orleans Street, Suite 300 Business Headquartered in Chicago, IL, GGP is a...  ...Position Summary The Business Analyst plays a key role in driving cross‑functional...  ...and vendor services. Proficiency with ServiceNow or similar platforms for issue tracking,... 
    Servicenow
    Bi-weekly pay
    Contract work

    GGP

    Chicago, IL
    3 days ago
  • $116.53k - $154.42k

     ...Lead Business Systems Analyst As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee... 
    Servicenow
    Local area
    Worldwide

    S&C Electric Company

    Chicago, IL
    19 hours ago
  •  ...for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing The Business Analyst is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program... 
    3 days per week
    1 day per week

    Canadian Imperial Bank of Commerce

    Chicago, IL
    9 days ago
  • $79k - $98k

     ...casual, and collaborative environment.  Who We Want Arrive Logistics’ Product team is seeking a detail-oriented and organized Business Analyst who thrives in a fast-paced, collaborative environment. As a core member of the Product team supporting one of our product... 
    Work experience placement
    Casual work
    Work at office
    Local area
    Relocation
    Relocation package

    Arrive Logistics

    Chicago, IL
    9 days ago
  • $87k - $117.5k

     ...encouragement of learning • The education of the whole person • The service of faith and the promotion of justice The Business Analyst enables and accelerates this mission through a relentless commitment to creating great experiences for LMU’s students, faculty... 
    Fixed term contract
    Local area

    Loyola Marymount University

    Westchester, IL
    12 days ago
  • $83.4k - $127.9k

     ...Job Title: Business Analyst Location: Chicago, Illinois (Hybrid) Employment Type: Full-time Experience Level: 1–2 Years (as Data Analyst) Job Summary We are seeking a driven and analytically minded Business Analyst to join our team, supporting cross-functional... 
    Full time
    Part time
    Local area

    Camping World

    Chicago, IL
    9 days ago
  •  ...healthcare needs and a dedicated care team. For more information on Zing Health, visit .   SUMMARY DESCRIPTION: The Sr. Business Analyst will be responsible for gathering, analyzing and documenting business requirements and translating the requirements to the... 

    Zing Health Holdings

    Chicago, IL
    18 days ago
  • $59.28k - $96.93k

     ...informational and analytical services in support of strategic initiatives and management decisions. Assists in the development of business plans and market information, while maintaining a high level of customer service. Essential Job Functions: Provides data support... 
    Hourly pay
    Full time
    Part time
    Flexible hours

    Ann

    Chicago, IL
    1 day ago
  •  ...Summary: The mission of our Business Planning and Operations group is to maximize business performance by being the objective, trusted...  ...cadence to surface business insights. In your role as business analyst, you will be a key partner to the business and Partner... 
    Work experience placement

    Arsenault Inc

    Chicago, IL
    9 days ago
  • $90k - $100k

     ...being Fortune 500 corporations Project work in more than 25 countries Extensive industry experience in B2B markets The Business Analyst works closely with an assigned Project Manager and becomes a fully integrated project team member in their first months of... 
    Visa sponsorship

    The Alexander Group, Inc.

    Chicago, IL
    5 days ago
  • $53.52k - $96.74k

     ...University. Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part...  ...Description Opportunity at a Glance The Business Process Analyst will work closely with Project Managers, functional groups,... 
    Full time
    Work at office
    Flexible hours

    Covista

    Chicago, IL
    6 hours ago
  • $99k

    Business Analyst Associate - August 2027 Key Role Details We will be opening two separate job postings for the Business Analyst role, one for our February 2027 cohort and one for our August 2027 cohort; we ask that you please carefully consider your start date preference... 
    Rotational program
    Full time
    H1b
    Local area
    Flexible hours

    Capital One

    Chicago, IL
    2 days ago
  • $58.5k - $85.2k

     ...Business Operations Analyst The Business Operations Analyst is a key role to support the company's fast-growing video business. In this role, you will be responsible for achieving supply chain results and ensuring customer experience. Responsibilities include:... 
    Relocation

    Motorola Solutions

    Chicago, IL
    5 days ago
  • $75k - $85k

     ...New Business Intake Analyst Alston & Bird is conducting a search for a New Business Intake Analyst. The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict... 
    Work at office
    Local area

    Alston & Bird

    Chicago, IL
    4 days ago
  • $125k - $132k

     ...Business Analyst – Manufacturing & Supply Chain Job ID: 102115 Locations: Atlanta Austin Chicago Connecticut – Darien Houston Miami Minneapolis Your Impact As a business analyst, you will join a client service team and take ownership of a workstream to solve some of the... 
    Apprenticeship
    Work at office
    Immediate start

    McKinsey & Company

    Chicago, IL
    1 day ago
  •  ...vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering...  ...part of your extraordinary career! The Accenture ServiceNow Business Group’s platform-led approach unites the industry and... 
    Servicenow
    Full time
    Work experience placement
    Live in
    Local area

    Accenture

    Chicago, IL
    4 days ago
  • $85k - $100k

     ...We invite you to review our current business services professionals openings to learn about the opportunities available across the firm...  ...Opportunity We are seeking a New Business Conflicts Clearance Analyst to join our Firm. There are multiple positions based in our... 
    Work at office
    Local area
    Remote work
    Visa sponsorship
    Work visa
    Monday to Friday
    Shift work
    Weekday work

    Skadden Arps

    Chicago, IL
    1 day ago
  • Note: Due to client request, no 3rd party applicants will be considered. Only local applicants. Overview Senior Business Analyst to join our client’s team on a contract basis. This hybrid role requires on-site presence Monday through Wednesday and remote work Thursday... 
    Contract work
    Local area
    Remote work
    Flexible hours

    Solution Partners, Inc.

    Chicago, IL
    3 days ago
  • $115k - $145k

    Scion Technology has been engaged to conduct a search for an experienced Business Analyst for our client, an innovative retail technology company in Chicago, IL! This is a full-time, direct hire position offering a hybrid schedule in Chicago. POSITION OVERVIEW Partner... 
    Full time

    The Bronx

    Chicago, IL
    2 days ago
  • $80k - $119k

    Senior Business Analyst Saint Anthony Hospital Chicago, Illinois, United States About this position Senior Business Analyst Position Title: Senior Business Analyst Full Time Day Shift Compensation: $80K — $119K The estimated range is the budgeted amount for this... 
    Full time
    Work experience placement
    Day shift

    Saint Anthony Hospital

    Chicago, IL
    4 days ago
  •  ...Digital Senior Business Analyst A Digital Senior Business Analyst is a member of a focused product team that performs business analysis tasks using techniques that enable a highly iterative delivery approach of continuous requirements identification and just-in-time... 

    Kaav

    Chicago, IL
    4 days ago
  • $82.5k - $90k

     ...pricing and profitability consulting and technology. At INSIGHT, smart and ambitious people just like you are transforming the way businesses think and operate to achieve extraordinary outcomes. With our proven business model and your fresh perspective, you'll have the... 
    Internship
    Local area
    Visa sponsorship

    INISGHT2PROFIT

    Chicago, IL
    1 day ago
  • Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners... 
    Full time
    Flexible hours

    CGS Federal (Contact Government Services)

    Chicago, IL
    4 days ago
  • $65k - $80k

    Job Title: Business Analyst - Supply Chain & Logistics Experience: 2-4 years Compensation: $65,000 - $80,000 per year Work Authorization At this time, we are only able to consider candidates who are authorized to work in the United States without sponsorship. Job Summary... 

    AARATECH

    Chicago, IL
    7 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to ServiceNow Business Analyst. Be the first to apply!