Production Manager

Production ManagerThe Event Producer, Virtual, Hybrid & Live Events is the connective tissue between content strategy and technical execution across Client's most high-profile moments — earnings weeks, town halls, all hands, conferences, and leadership summits. You will serve as the primary production lead on keynote and large-scale broadcast events, managing everything from show flow architecture and speaker preparation to live direction and post-event debrief. The ideal candidate has deep fluency in advanced Zoom production and virtual event platforms, an instinct for audience engagement in distributed environments, and the composure to make real-time decisions during live broadcasts in front of thousands of employees and stakeholders. This is a contract role covering a parental leave, with the expectation of full workload ownership from day one. You will step into an active portfolio of high-profile enterprise events and be trusted to deliver without a transition period.What You'll OwnEvent content & production managementLead content and production execution across virtual, hybrid, and live enterprise events — from early planning through live show and post-event wrapPartner with program stakeholders to design the full event experience: technical agenda, show flow, audience engagement strategy, and production quality standards aligned to each event's goalsServe as the primary keynote and general session production liaison between the core events team, GapTech AV, external technology partners, third-party agencies, and internal stakeholdersDirect live broadcasts in real time, making confident production calls in partnership with the events team and technical crewManage simultaneous workstreams across multiple events at varying stages of production without losing precision on any of themSpeaker & presenter managementOwn end-to-end speaker management: communications, scheduling, tech checks, rehearsals, recordings, and live appearances for internal and external presentersProvide on-camera coaching and presentation guidance to executives and senior leaders, ensuring every speaker is confident, prepared, and on-message before going liveCoordinate all presenter resources and support systems; ensure nothing is left to chance on show dayLead pre-event table reads, stakeholder reviews, and full rehearsals, facilitating alignment between content leads and production teamWork closely with content leads to integrate all presentation elements — slides, video, live demos, remote speakers — into a cohesive, polished showProcess design & operational excellenceBuild and maintain repeatable production processes for enterprise event delivery — scalable enough to serve a complex, matrixed organization and precise enough to hold up under pressureOwn all production documentation: timelines, session logistics, rehearsal and tech check schedules, cue sheets, and run-of-show documentsDevelop and manage content collection and delivery processes: track presentation versions, follow up on missing assets, and ensure all final materials are consolidated and accounted for in advance of each showLead structured post-event production debriefs covering technical performance, content quality, and process gaps; translate findings into actionable improvementsMaintain and continuously optimize production templates and tools for the broader events teamCross-functional partnershipCollaborate closely with the Events team and cross-functional partners in GapTech, Communications, Workplace Experience, and other business units to ensure cohesive, on-brand executionFacilitate alignment between content strategy and event production for high-profile meetings, conferences, and leadership eventsParticipate in regular core team and production meetings, and represent the production function confidently in ad hoc stakeholder discussionsPartner with external technical production vendors and third-party agencies, managing scope, timelines, and accountability on deliverablesWho You AreExperience5–8 years of experience in event production, content management, or live broadcast production in a corporate or agency environmentDeep, hands-on expertise producing large-scale events on Zoom — webinars, town halls, all-hands broadcasts, and multi-session conferences — including advanced host and production controlsDemonstrated experience producing keynotes and general sessions for large audiences, with full ownership of show flow and on-site or remote directionExperience working in large, matrixed organizations with multiple concurrent stakeholder groups and competing prioritiesFamiliarity with enterprise collaboration tools, digital asset management systems, and broadcast production or live streaming environmentsBachelor's degree in communications, media production, marketing, or a related field; equivalent experience consideredSkills & qualitiesTechnically fluent across virtual event platforms, broadcast production tools, and enterprise AV environments — you know the stack and can troubleshoot it under pressureExceptionally organized with strong process design instincts; you build systems that others can rely onCalm and decisive in high-pressure live environments — the person the room looks to when something unexpected happensExecutive presence and communication skills strong enough to coach senior leaders and hold a room of stakeholdersA strategic thinker who sees audience engagement not as a feature but as the point — and designs for it from the start