Client Administrator

Client Administrator I STATUS: NON-EXEMPT

DEPARTMENT: BUSINESS INSURANCE

LOCATION: ANCHORAGE, ALASKA (ONSITE POSITION)

SUMMARY: As a Client Administrator I on the Spindler-Barios team, the primary focus is to provide technical support to Client Executives and clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process paperwork for new and renewal business to include: Prep Acord forms and other documents required for a submission. Maintain client level details in agency management system. Binders Management and production of renewal certificates Policies Invoices Finance agreements Endorsements Audits Perform account reconciliation. WITH MORE EXPERIENCE: Assist in the processing of final audits. Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta Establish and maintain positive and effective working relations with other associates and clients. EDUCATION AND/OR EXPERIENCE: A high school diploma and 1-2 years insurance related experience or professional office experience. Obtain and maintain a valid Alaska Business Insurance License. Obtain a Surplus Lines License in the first 2 years. Achieve an AINS or INS Designation and have willingness to pursue continuing education in the form of insurance designations and professional development training. Must be proficient in Microsoft Office software (Word, Excel, and Outlook) Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities. Strong oral and written communication skills and the ability to work with all levels of staff. Strong customer service orientation (internal customer focus). VALUABLE BENEFITS: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #J-18808-Ljbffr Marsh McLennan Agency