Shift Leader
Bluemont Group, LLC
Dunkin Shift Leader
Coach the Team & Run the Floor
You know the rush. Now you run it.
As a Dunkin Shift Leader (Shift Supervisor) with Bluemont Group, a local Dunkin franchisee, youre in charge of the floor for your shift. You set positions, keep the drive-thru moving, and coach the crew so every drink and sandwich goes out right. Its a great next step if youve been crew for a while, or if youve led a shift somewhere else and want a real path into management.
What youll do
Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station
Move people where theyre needed as the rush builds and slows
Coach crew in the moment: show the recipe, give quick feedback, call out great work
Jump in on any station when the drive-thru backs up
Fix guest issues on the spot: remake the drink, correct the order, keep it friendly
Follow cash, labor and food cost procedures for your shift
Run food safety and cleanliness checks, and earn your ServSafe certification with us
Help train new Crew Members and flag equipment issues to your manager
Hours & schedule
Our restaurants are open as early as 4 a.m. and as late as 11 p.m. Hours vary by location and day.
Opening, mid and closing shifts; early mornings and weekends are our busiest times
Minimum age: 16
Our team members enjoy:
Weekly Pay
Paid Vacation
401(k) Plan with matching contributions
FREE Coffee & Meals while working
Off-shift discounts
Competitive Benefits Package
ServSafe certification as part of your training
A clear next step: Shift Leader ? Assistant Manager ? General Manager
Youre a fit if
Must-haves
Restaurant, retail or Dunkin crew experience
Youre dependable and people follow your lead
You stay calm and friendly when the line is out the door
You can count cash accurately and follow procedures
You can stand, bend and move for a full shift and lift and carry supplies
Youre 16 or older
Nice-to-haves
Prior shift lead, key holder or supervisor experience
Current ServSafe certification
A second language
Bluemont Group, LLC$12 - $15 per hour
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