Front Desk Clerk

Front Desk ClerkThe Front Desk Clerk – (Floaters are required to travel to different properties), is responsible for the daily operations at supportive housing properties during evenings and weekends. This includes interacting with residents and guests, upholding community policies, customer service, some administrative/receptionist duties, as well as maintaining the safety of the community. The Front Desk Clerk represents Foundation Communities and is responsible for the property while on duty. This is an entry-level to mid-level position with opportunity for growth and development. Shifts depend on the need at various locations. The position is also able to pick up extra hours when available.Work Schedule: Part-Time 4 PM - 12 AMPrimary Duties/ ResponsibilitiesFulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails, etc.Provide excellent customer service to resident populationInteract with residents to communicate rules as outlined in the lease and community policiesRespond to resident problems and emergencies as appropriateRespond to emergency situations and contact appropriate authorities as neededPrepare documentation such as incident reports and shift reports as neededMonitor sign-in/sign-out process and verify photo identification for all guestsInput work orders as needed for unit repairs and other general needsMonitor video surveillance system and report unusual activityEnsure confidentiality of all resident records and informationPreferred RequirementsBilingual (English, and Spanish, and/or Arabic, and/or Pashto)Minimum RequirementsHigh school diploma or GEDMust have reliable, dependable transportation in working conditionExceptional interpersonal skills, time management and human relation skillsAbility to exercise good judgment and self-controlA demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisorsEnthusiasm, good attitude, trustworthiness, personal integrity and honestyMust be able to use a computer and cell phoneGood comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication. Must speak and write in English.Working ConditionsAn occupational exposure to blood or other potentially infectious materials can be expected. May be asked to clean up bodily fluids with appropriate training and personal protective equipment provided.Physical RequirementsMust be able to be in a sitting position for long periods of time, using a computer. Must be able to perform several rounds at the property. Must be able to walk up and down multiple flights of stairs daily. Must be able to lift up to ~30 pounds at a time.Compensation$19.12 /hourFoundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity. Foundation Communities