Medical Assistant - Plastic Surgery & MedSpa office
Clevens Face and Body Specialists
Job Description
Job Description
Clevens Face and Body Specialists
Medical Assistant
Full Time & Part Time positions, Hourly
Hours Vary by Office -
8am - 7pm Monday - Friday; 10am - 7pm Saturday; 11am - 7pm Sunday;
Melbourne, Viera, & Merritt Island, FL - must be able to report to all 3 locations as scheduled
Job Summary:
This position is primarily responsible for assisting patients throughout the entire visit experience under direction of the Physicians/Mid-Levels and management. This is a role that requires the ability to handle multiple priorities simultaneously, meet deadlines, and remain calm and professional in stressful situations. This is a great opportunity for anyone that may be looking to add clinical and patient care to their resume for medical or PA school. You will have direct patient interaction.
About Clevens Face and Body Specialists:
Clevens Face and Body Specialists is the county's fastest-growing plastic surgery group comprised of leading board-certified plastic and facial plastic surgeons and aesthetics professionals who deliver exceptional patient experiences. We offer a wide range of surgical and nonsurgical cosmetic procedures combined with high-quality customer service to our patients. For more information, visit us drclevens.com.
Responsibilities:
Patient Coordination and Office Support
- Professional patient interaction
- Present quote for non-surgical services
- Handle administrative tasks including answering clinical phones and emails
- Direct patient flow and assist patients to/from exam rooms
- Enter medical data into patient charts, including scanning documents & uploading photos
- Process lab requisitions
- Schedule appointments and other administrative tasks
- Ensure cleanliness of exam room
- Attend and participate in staff meetings
- Empty trash (including sharps/biohazardous waste)
Healthcare Support
- Perform all required triage duties including consents and taking photos
- Collect biological specimens and perform testing when requested
- Clean and prepare exam rooms based on scheduled procedures
- Remove sutures and staples
- Clean and sterilize instruments
- Set up trays and assist in minor office procedures, tox, fillers, and lasers
- Maintain medical supply inventory and restock exam rooms
- Assist with post-op patient care
- Assist provider with patient care when requested
- Maintain OSHA and HIPAA compliance within the practice
Qualifications:
- Required:
- Minimum 3 year experience; preference given to derm, plastic surgery or aesthetics
- Professional demeanor
- Minor procedure experience a plus
- Understanding of HIPAA and OSHA
- Strong interpersonal and communication skills to effectively interact with patients and collaborate with the medical team
- Ability to establish and maintain professional atmosphere for patients and employees
- Must be able to work independently and productively with minimum supervision
- Proactive approach to problem solving and adaptable to different situations
- Excellent written and verbal communication skills
- No Phone Calls Please
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