Training Consultant

PRIMARY PURPOSE

To train, organize, develop and deliver core curriculum; to maintain a schedule of regularly delivered training in each assigned areas; and to ensure high quality training is delivered supporting internal and external client needs. Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Develops and designs training materials and programs in both classroom and web-based environments. Delivers training program that meets, supports, and incorporate business needs, objectives, strategies, and policies. Identifies the present and future needs of training classes and existing colleagues after analysis of overall course framework. Creates and maintains assessment and evaluation tools used consistently for internal users. Maintains product knowledge, industry knowledge, and familiarity with claims management internal processes. Acts as liaison between the business units to deliver effective curriculum and training programs that achieve the defined learning and business objectives. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as required. Supports the organization's quality program(s). Travels as required.

QUALIFICATIONS

Education & Licensing Bachelor's degree from an accredited college or university preferred. Experience Six (6) years of experience in claims management system or equivalent combination of education and experience required to include two (2) years training experience including presentations and Microsoft related products experience. Skills & Knowledge Excellent knowledge of Adult Learning and blended learning methodologies Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Excellent problem-solving skills Ability to provide blended learning opportunities for colleagues Ability to link content and delivery of cross-functional subjects Ability to conceptualize, plan and initiate appropriate action Ability to manage multiple projects and set priorities Ability to work in a team environment Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. #J-18808-Ljbffr Sedgwick