Field Service Material Coordinator

Job Description

Job Description

Onsite:
Travel: As needed.

Join the Maverick Power Team!

At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us

If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you.

What We Offer:

• Competitive Compensation + Bonus Potential!
• Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!
• High-growth organization with advancement opportunities!
• Diverse, Collaborative, & Fun Work Environment!

About the Role:

The Field Service Material Coordinator II is an experienced, high-level support role within a fast-paced and growing service organization. Working under the direction of a supervisor, this position takes meaningful ownership of day-to-day material management, procurement coordination, warranty administration, and logistics operations. With 4-6+ years of relevant experience, the Coordinator II serves as a subject matter expert and a reliable point of accountability for complex materials tasks, process consistency, and cross-team coordination across field service, warranty, and customer project operations.

Key Responsibilities:

• Take primary responsibility for tracking warranty materials, labor, freight, and related costs for reporting and recovery.
• Independently coordinate inbound and outbound shipping, logistics, and freight documentation with minimal supervision.
• Own the full return authorization (RMA) process from initiation through vendor credit, including exception handling and escalation as needed.
• Serve as a proficient user and internal resource for Service Fusion and ERP systems; identify and communicate process improvement opportunities.
• Prepare detailed and accurate reports related to material usage, warranty costs, and inventory activity.
• Proactively identify discrepancies or process gaps and recommend solutions to supervisor.
• Act as a knowledgeable point of contact for field service staff on materials, shipping, and warranty questions.
• Perform additional advanced administrative support tasks as assigned.

Qualifications:

• Minimum of 6 years of experience in materials coordination, procurement, field service administration, or logistics.
• Strong working knowledge of ERP and field service management platforms (e.g., Service Fusion, SAP, Epicor, or equivalent).
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Demonstrated ability to independently manage complex materials tasks and competing priorities with accuracy.
• Strong analytical skills with experience preparing detailed operational reports.
• Excellent organizational, communication, and follow-up skills.
• Proven ability to work both independently and collaboratively within a team environment.
• Comfortable serving as an informal resource or point of reference for less experienced colleagues.

Preferred Qualifications:

• Bachelor's degree in Supply Chain, Business, or a related field.

Physical Requirements:

• Must be able to lift and carry 20-50 pounds, as needed.

Work Environment:
May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

EEO/AAP Statement:
We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.