Customer Service Representative

Position: Customer Service Representative Company Overview: Jill Frisch & Freeze MiniMart is a growing convenience store chain that prides itself on providing exceptional customer service and a wide selection of products to our customers. With multiple locations across the state, we are dedicated to providing a convenient and enjoyable shopping experience for our customers. Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a positive shopping experience, and maintaining the overall appearance and cleanliness of the store. Key Responsibilities: Greet and assist customers with a friendly and positive attitude Process transactions accurately and efficiently using the cash register Maintain a clean and organized store environment, including restocking shelves and cleaning checkout areas Answer customer inquiries and provide information about products and services Handle customer complaints and resolve issues in a professional and timely manner Promote sales by suggesting additional products and services to customers Follow all company policies and procedures to ensure a safe and secure working environment Work collaboratively with team members to achieve store goals and objectives Attend training and meetings as required to stay updated on product knowledge and company policies Qualifications: High school diploma or equivalent Previous customer service experience preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Basic math skills and proficiency with cash handling Strong problem-solving and decision-making abilities Flexible schedule, including availability to work weekends and holidays Must be able to lift up to 25 pounds and stand for extended periods of time We Offer: Competitive salary and benefits package Opportunities for growth and advancement within the company A supportive and collaborative work environment Employee discounts on products and services Comprehensive training and development programs If you are a friendly, customer-focused individual with a strong work ethic, we encourage you to apply for the Customer Service Representative position at Jill Frisch & Freeze MiniMart. Join our team and help us continue to provide exceptional service to our valued customers.aa415a4b-8b21-40fc-a65c-70d2b25ca29a