Pharmacy Technician - Data Entry

What Retail Pharmacy contributes to Cardinal Health

Pharmacy Operations is responsible for the safe, efficient, and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; 9:00 AM to 5:30 PM ET, Monday to Friday.

Remote

The Pharmacy Technician supports pharmacy operations by accurately processing prescriptions, assisting with insurance claims, and providing high-quality service to patients. This role requires strong prescription data entry skills, attention to detail, and the ability to navigate multiple pharmacy workflows while maintaining accuracy and patient privacy.

• Process prescription claims through insurance and troubleshoot rejected or unsuccessful claims as needed.
• Support prior authorization workflows and coordinate with pharmacists, patients, providers, and insurance carriers as appropriate.
• Work across multiple pharmacy queues based on business needs, including prescription entry, insurance adjudication, copayment collection, order processing, and patient outreach.
• Provide professional and responsive customer service to patients by phone, including answering pharmacy-related questions, verifying information, assisting with orders and reorders, and resolving concerns.
• Make outbound patient calls as assigned, including outreach related to orders, copayments, and other pharmacy needs.
• Collect and accurately document patient copayment information and support invoice creation and order processing.
• Maintain accurate documentation and data entry across pharmacy systems.
• Protect confidential patient and prescription information and maintain compliance with HIPAA and applicable pharmacy procedures.
• Meet established productivity and quality expectations while maintaining a high level of accuracy.
• Communicate effectively with pharmacists, supervisors, and team members in a remote work environment.

High School diploma, GED or equivalent, or equivalent work experience, preferred.

2-3 years of experience as a Pharmacy Technician in a retail pharmacy environment, preferred.

Active Florida Pharmacy Technician License in good standing.

Prior pharmacy customer service experience, including communicating with patients by phone.

Strong data entry skills with a high level of accuracy and attention to detail.

Ability to manage multiple tasks and priorities while working across different pharmacy workflows or queues.

Ability to work independently in a remote environment while maintaining regular communication with the team.

Comfortable learning and navigating pharmacy systems, computer applications, and Microsoft Office tools.

Ability to protect confidential patient information and follow HIPAA and applicable pharmacy procedures.

Bilingual communication skills, a plus

Maintains appropriate licenses, training and certifications

Works within clearly defined standard operating procedures and/or scientific methods

Adheres to all quality guidelines

Works under moderate degree of supervision

Anticipated hourly range:

$19.70 per hour - $25.29 per hour

Bonus eligible:

• Medical, dental and vision coverage
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage

Application window anticipated to close:

11/08/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.