Registrar - Mt. Holly - PT (2nd Shift)

Schedule: Every other Saturday/Sunday/Wednesday and every Monday and Tuesday 3p-7p. All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into. Summary: Gathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Obtains co-pays, deductibles, co‑insurance and deposit amounts. Performs accurate and thorough registrations. Is compliant with regulatory guidelines. Acts as first contact representative of Virtua by providing excellent customer service. Position Responsibilities: Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data. Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork. Correctly identifies, collects and processes co‑pays, deductibles, co‑insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative. Identifies and provides appropriate referrals and payment options to patients needed financial assistance. Provides additional office support including telephones, scheduling, typing, filing, etc. Position Qualifications / Experience Required: 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred. Positive demeanor, strong verbal and written communication skills. Ability to handle potentially stressful situations and multiple tasks. Basic typing, computer and/or word processing skills. Required Education: High School diploma. Training / Certification / Licensure: One year of Epic system experience highly preferred. #J-18808-Ljbffr Virtua