Member Service Rep

Overview HealthCare Support Staffing, Inc. (HSS). HealthCare Support Staffing is a proven industry-leading national healthcare recruiting and staffing firm with experience placing healthcare professionals in clinical and non-clinical positions across diverse facilities in the United States. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Job Description/Day to Day Duties: Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers. Receive, document and resolve customer inquiries by using established best practices Build lasting relationships with customers Educate customers, providers and employers about products and services over the telephone Comply with HIPPA and CMS regulations Schedule medical appointments and transportation for patients and/or care givers when needed Qualifications High School Diploma/GED Call center CSR experience (in the last 4 years) MS applications knowledge Additional Information Length of Assignment: 2 months Shift: Must have the ability to work an 8 hr. shift between 8 am to 8 pm Monday through Sunday (Saturday OR Sunday), 5 days per week, with the flexibility to work overtime based on business needs Start: ASAP Pay rate: $14-$18 / hour plus bonus (based on experience) #J-18808-Ljbffr Healthcare Support Staffing