Manager in Training

Club Manager

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Benefits include free black card membership, bonus based on performance, dental insurance, employee discounts, free uniforms, health insurance, opportunity for advancement, paid time off, training & development, vision insurance, and wellness resources.

Essential duties and responsibilities include recruiting, hiring, training, and developing a high performing staff consisting of assistant managers, member service representatives, trainers, and custodians. Creating and maintaining a welcoming atmosphere for all members, prospective members, and guests and ensuring staff follows superior customer service guidelines. Scheduling staff and ensuring all shifts are covered. Leading by example and maintaining consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. Administration and processing of all weekly/bi-weekly employee payroll. Resolving employee issues or concerns. Managing disciplinary/termination activities. Involved in all front desk related activities including answering phones in a friendly manner and assisting callers with a variety of questions. Checking members into the system. New member sign-up. Taking prospective members on tours. Facilitating all member requests, issues, and questions. Ensuring prompt opening/closing of gym. Overseeing cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. Ensuring safety of employees, members, and club property. Determining and communicating equipment repair in a timely manner. Managing marketing efforts by ensuring that staff is aware and trained on all marketing promotions. Authorizing expenditures and refunds. Making daily bank deposits. Preparing all HR related forms and sending to Corporate Payroll Team. Tracking statistics and reports (weekly, monthly, annually). Backup support for any employee who is absent.

Qualifications/requirements include superior customer service skills, preferably in the fitness industry. Experience working as an assistant manager at Planet Fitness. Exceptional leadership, diplomacy, and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic, and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 years of age or older.

Physical demands include continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.

Compensation: $40,000.00 - $50,000.00 per year