Customer Service Advisor

fourthFLOOR

Our client, a massive US-based music retailer, is looking for a TEMP-TO-HIRE Customer Service Advisor to join their team on-site in Kansas City, MO!

Responsibilities:

Customer Engagement - Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
Revenue Support - Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.
Product Knowledge - Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
Digital Engagement - Use digital tools and platforms to communicate with customers and highlight product features and benefits.
Team Collaboration - Partner with other team members to share knowledge, learn, and improve customer experience.

Requirements:

Comfortable using computers and digital communication tools.
Ability to learn quickly and stay productive in a fast-paced environment.

Please submit a resume for immediate consideration!

Apply

Vacancy posted 1 day ago

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