Senior Employee & Labor Relations Partner for Medical Staff and Research Faculty
0100 Mass General Brigham Incorporated
Company Overview Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the direction of the Director of Employee Relations and Professionalism, this role independently advises executive clinical, research, and operational leaders and HR colleagues regarding routine and complex faculty and trainee employee and labor relations issues, including workplace complaints, performance concerns, and accommodation requests. The Partner advises on the interpretation of personnel policies, labor contracts, medical staff by‑laws, and state/federal employment laws. The Partner conducts investigations, writes reports, presents findings, makes recommendations, identifies workplace trends, delivers training, manages workplace concern resolution, supports the grievance process, and assists with collective bargaining negotiations as needed. Position Overview Workplace Investigations Conducts sensitive, confidential, objective and thorough investigations regarding topics such as discrimination, harassment, retaliation, violence, substance abuse, abusive conduct, asset or drug diversion, and compliance and privacy breaches. Reviews cases with the Director of Employee Relations and Professionalism to determine investigation approach. Prepares reports of investigatory findings, presents findings to leaders, and makes recommendations regarding remedial actions. Consults with leaders on conflict resolution and involves resources such as OMCOSS, EAP and/or DEI as appropriate. Assesses and addresses concerns related to authorship, research integrity, intellectual property disputes, as appropriate. Works with the HR business partner team on strategic prevention plans following resolution of concerns. Religious, Disability, and Pregnancy Accommodations Manages accommodation requests for medical staff and research faculty personnel, including facilitation of the interactive dialog process. Performance Management and Leadership Consultation Provides counsel to leaders, physicians, advanced practice providers, researchers and trainees on policies, performance concerns, and improvement plans. Supports the exit process for voluntary and involuntary employment terminations, including assisting with job elimination processes and termination meetings. Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources for complex cases. Collaboration with Key Stakeholders Partners with the MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, Patient Safety and Risk, Privacy and Compliance, etc. Supports the preparation of responses to complaints filed with the MCAD, EEOC, or other government agencies. Attends and/or testifies at hearings and arbitrations, as appropriate. Assists the Office of General Counsel with reports to the Board of Registration in Medicine and/or NIH. Labor Relations Supports the grievance and arbitration process, maintains positive employee relations and labor‑management relations. Prepares, interprets, processes and educates around changes to collective bargaining agreements and contract negotiations. Provides guidance on contract and non‑contract issues, including discipline, grievance, arbitration resolution, employment terms and conditions. Partners with counsel and leaders to respond to labor organizing activities related to physicians, advanced practice providers, researchers and trainees. Data & Analytics Identifies gaps, themes, trends and root causes impacting performance using workforce dashboards. Provides guidance and direction to leaders to support a positive work and learning environment. Facilitates and/or conducts climate surveys and develops action plans to address identified issues. Improvement Design Develops action plans and works with Strategic HRBP and People & Organizational Development to address workplace and employee engagement concerns. Educates physicians, advanced practice providers, researchers and trainees on effective management practices and leadership styles. Subject Matter Expertise / Other Maintains current knowledge of employment and labor laws and upcoming changes to ensure policy compliance. Collaborates with Strategic HRBP to provide updates on all cases within their portfolios. Provides mentoring and training to Employee and Labor Relations Partners. Assumes lead on various projects and acts as subject matter expert. Performs other duties as assigned from time to time. Qualifications Education Requirements Juris Doctor required. Bachelor's degree required. Experience Employee Relations / HR Business Partner Experience: 5–7 years required. Knowledge, Skills and Abilities Business acumen and ability to support department/division action plans. Critical evaluation and data analytic skills. Leadership and navigation of department initiatives. Consultation and guidance to leaders. Strong written and verbal communication skills. Relationship management and change management abilities. Strong customer‑service orientation. Current knowledge of state and federal employment and labor laws. Other Requirements Ability to work independently with minimal supervision and to recognize when to escalade issues. Ability to manage multiple commitments and priorities. Ability to maintain composure under pressure. Location and Schedule Hybrid work schedule: onsite days at Assembly Row or any other Mass General Brigham site based on business needs. Remote type: Hybrid. Work location: 399 Revolution Drive. Scheduled weekly hours: 40. Employee type: Regular work shift day (United States). Compensation Base pay is determined by internal equity and the candidate’s experience relative to current employees. Salary may exceed the provided range for candidates with sufficient experience. Total compensation includes base pay, benefits, career advancement opportunities, and other incentives. Specific pay details will be discussed during the interview process. EEO Statement 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr 0100 Mass General Brigham Incorporated
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