Receptionist - State Farm Agent Team Member

Responsive Recruiter

Benefits: License Reimbursement, Simple IRA, Bonus based on performance, Flexible schedule, Opportunity for advancement, Paid time off, Training & development, Competitive salary

About Our Agency

I've been in the insurance industry since 2012 and opened my State Farm agency in 2020. Our team includes four full-time employees, one part-time team member, and myself a group that takes pride in providing outstanding service and building lasting relationships with our customers. We offer retirement with matching, group life insurance, PTO, and an excellent work-life balance that allows our team to thrive both personally and professionally. I'm also actively involved in the Chamber of Commerce, Kiwanis International, and my church. I believe strongly in giving back to the community we serve. We make it a priority to foster a supportive, rewarding office environment. We enjoy frequent office meals and treats, and we celebrate wins through generous promotions, bonuses, and other incentives that reward dedication and results. If you're looking for a positive, team-oriented workplace that values growth, balance, and purpose you'll feel right at home here.

Role Description

Zach Butler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $45,000.00 per year

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Canton, IL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning