Receptionist FT

Job Description

Job Description

Join Our Team!

As a member of our organization, the importance of your contribution cannot be overstated. The work that you do is the essential part of achieving our organization’s mission and vision of providing Exceptional Care and the opportunity for a Meaningful Life for each resident who lives with us, regardless of the length of time.  Your impact on the lives of those who need us is an amazing gift that few employment opportunities can offer.  We are committed to providing you with a productive, safe and satisfying work environment.

We hope that you find your employment at Warroad Care Center, Inc. to be rewarding and meaningful.  Welcome, We Think You’re Going to Love it Here!

What We Offer

A robust benefits package is available to eligible associates, designed to meet the needs of every age and stage of life, including:

• Paid Time Off (PTO) / Earned Sick and Safe Time (ESST)
• Medical Insurance
• Health Savings Accounts
• Flexible Spending Accounts (FSA)
• Dependent Care Spending Account
• Dental Insurance
• Vision Insurance
• Basic Life & AD & D Insurance
• Voluntary Employee Life Insurance
• Voluntary Spouse/Dependent Life Insurance
• Employee Long Term Disability
• Employee Short Term Disability
• Additional Voluntary Benefits (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance)
• Educational Scholarships
• Company Matched 403(b)
• Generous Shift & Weekend Differentials

Job Details

Location: Warroad, MN 56763

Address: 1401 Lake Street NW

Shift:  Day

Job Schedule:  M-F

Weekly Hours: 40

Salary Range: $22.00-$28.60 per hour

 *It is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case and on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees.

Job Summary

At Warroad Senior Living Center, we’re looking for more than someone who sits at the Front Desk — we’re looking for someone who takes pride in doing things the right way, follows through, wants to build positive lasting relationships with residents and staff and understands how their work supports the bigger picture.

Our ideal Receptionist is outgoing, welcoming, and a face of positivity for all those who reside at or visit WSLC. Someone who gets stuff done, holds themselves to a high standard,  follows through, and genuinely cares about supporting others — from residents to internal teams. You’re organized, dependable, and detail-driven, but also collaborative and service-minded. You take ownership of your work, speak up when something doesn’t look right, and are motivated by contributing to a team that values integrity and excellence.

Key Responsibilities include:

• Carrying out daily assignments in an accurate, effective and timely manner.
• Answer phones in a timely, courteous and professional manner.
• Screen phone calls to assure they are directed to the correct person or department.
• Monitor resident funds and enter activity into PCC for tracking.
• Assist with resident financial and mail issues.
• Handle any company mailings, shredding, copy project and manual binding as needed.
• Assist with filing and making copies.
• Mail out A/P checks and Business Office correspondence's. 
• Responsible for monitoring and handling postage and fax's.
• Responsible for maintaining the petty cash box assigned to the reception area.
• Perform weekly inventory of office supplies and order as necessary.
• Responsible for organizing, distributing and putting away office supplies as received. 
• Sort and distribute mail to residents and staff.
• Forward mail of residents no longer residing at WSLC. 
• Assist in scheduling the conference room and other meeting spaces.
• Work with nursing and social services in the assistance of scheduling appointments and maintaining the transportation schedule.
• Submit maintenance work orders and necessary. 
• Upload the weekly/monthly activity calendar onto the WSLC website.
• Assist with accounts payable as directed by Administrator or Business Office Director.
• Assist Human Resources in submitting pre-employment background checks through the state of Minnesota.

Qualifications

• High school diploma required.
• Prior experience in a customer service based role
• Proficiency in computer knowledge
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills
• Ability to prioritize and manage multiple tasks  

Warroad Senior Living Center is an EEO/AA Employer.