Retail Team Leader

Retail Team Leader (TN, Nashville)

Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Retail Route Merchandiser to represent Five Star across client locations by ensuring vending machines and micro-markets are fully stocked, clean, and visually appealing. This role is ideal for self-motivated individuals who enjoy working independently, building customer relationships, driving safely, and taking pride in delivering exceptional service. You'll be the face of Five Star delivering snacks, drinks, and fresh food that keep our customers happy while helping grow our business through excellent service and upselling opportunities.

Paid vacation after 6 months.

Seven paid holidays after 90 days.

401(k) retirement savings plan with company match.

Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

Voluntary FSA, life insurance, and short/long-term disability options.

Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Key Responsibilities

• Deliver & merchandise products Load, transport, and stock soft drinks, coffee, snacks, fresh food, and sundries at client locations; handle on-site billing and order verification.
• Stock & rotate inventory Replenish vending machines, micro markets, coolers, and shelves using FIFO; face product forward per plan-o-grams; remove items at or near best-by date.
• Maintain food safety Date and handle perishables correctly, ensure proper refrigeration, log and report temperatures that exceed safety thresholds.
• Clean & service equipment Sanitize vending and market equipment; perform minor repairs (filters, brewer heads, bulbs, receipt paper); report out-of-service machines to management.
• Manage cash & records Collect cash/coins, accurately record all transactions on delivery tickets and handheld devices, and reconcile inventory per company SOP.
• Support customers & promotions Resolve service complaints, set up promotional displays, and communicate new products or services on behalf of management.
• Ensure safety & compliance Follow DOT regulations, company safety and loss prevention guidelines; report theft, vandalism, unsafe conditions, or shortages immediately.
• Operate & maintain assigned vehicle Complete daily pre-trip inspections, keep vehicle and storage areas clean, use assigned fuel card properly, and report maintenance needs.

Required Qualifications

• High school diploma or GED.
• Valid driver's license and clean driving record.
• Must be able to consent to a drug screen and pre-employment background check.
• Must be able to lift 50 pounds.
• Ability to lift, bend, stoop, and reach throughout the route.
• Must be 21 to meet DOT requirements.

Preferred Qualifications

• Merchandising experience.
• Route/ DOT experience.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.