Cashier

Full-time & Part-time opportunities available Drivers license required Team Atmosphere Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately. Paid training: No experience? We have you covered! Free company uniform 401(k) with Employer Match The following programs are available to help support you, free of charge. Health Coaching & Resources: One‑on‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not. Employee Assistance Program (EAP): you and eligible members of your household have 24/7 access to confidential counseling. Spirit of the Position The LAZ Parking Valet Cashier/Customer Service Coordinator is the face of LAZ Parking at our luxury hotel partner. This role blends refined guest service with precise valet operations: greeting guests, coordinating vehicle arrivals and departures, managing payments and vehicle logs, and ensuring a seamless, secure, and memorable curbside experience that reflects LAZ Parking's standards. Who You Are Polished and personable. You welcome guests with warmth, professionalism, and a calm presence. Dependable and discreet. You protect guest privacy and consistently follow LAZ Parking procedures. Composed under pressure. You remain solutionfocused during busy arrivals, events, and emotionally charged situations. Clear communicator. You coordinate effectively with hotel staff, drivers, and guests. Team oriented and proactive. You support colleagues, share information, and step in where needed. Independent decision maker. You exercise sound judgment and follow company policy when resolving issues. Key Responsibilities Guest Reception and Curbside Service: Greet arriving and departing guests with professional hospitality; manage curbside flow to minimize wait times and maximize guest satisfaction. Valet Operations: Park and retrieve vehicles safely and efficiently; secure and log keys; follow vehicle handling and storage protocols. Payment and Transaction Management: Process payments, handle POS transactions, reconcile daily receipts, and post charges accurately to guest folios when required. Vehicle Security and Documentation: Maintain accurate vehicle logs, record vehicle conditions, and follow LAZ Parking lossprevention and incident reporting procedures. Coordination with Hotel Partners: Liaise with front desk, concierge, bell staff, and security to coordinate arrivals, departures, and special requests. Issue Resolution: Respond to guest concerns and service recovery needs promptly and courteously; elevate to supervisors or hotel management when appropriate. Operational Support: Assist with traffic control, event valet staging, and curb management during peak periods or special events. Reporting and Compliance: Complete daily cash and activity reports, document incidents, and adhere to LAZ Parking safety and operational standards. Continuous Improvement: Suggest and implement small operational improvements to enhance guest flow and service quality. Additional Duties: Perform other valet and front of house tasks as assigned to uphold a luxury guest experience. Qualifications and Experience Education: High school diploma or GED preferred. Experience: Minimum 1-2 years of valet, bell, or guestfacing experience preferred; luxury hospitality or upscale retail experience is a strong asset. Cash Handling: Demonstrated experience with cash, POS systems, and end‑of‑shift reconciliation required. Technical: Comfortable using mobile dispatch apps, POS terminals, and basic property management interfaces. Language: Proficiency in English required; additional languages are an advantage. Licensing: Valid driver's license with a clean driving record required; local/state requirements for driving and background checks must be met. Skills and Attributes Professional appearance and polished interpersonal skills. Strong attention to detail for vehicle condition checks and transaction accuracy. Conflict deescalation and guest recovery skills with a guest‑first mindset. Ability to multitask in a fast‑paced environment while maintaining composure. Flexible availability including nights, weekends, and holidays. Physical capability to stand for extended periods and assist with luggage when needed. Commitment to LAZ Parking standards for safety, security, and guest confidentiality. Deliver exceptional curbside guest satisfaction consistent with LAZ Parking and hotel partner standards. Achieve accurate daily cash reconciliation and maintain error‑free transaction records. Demonstrate timely and documented resolution of guest issues and incidents. Physical Demands Willingness to work in the elements - heat, wind, snow, rain, etc. Ability to lift, push and pull at least 25 pounds. Ability to stand, walk and run for extended periods of time. Ability bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. #J-18808-Ljbffr LAZ Parking