Delivery Driver

Delivery Driver

The Delivery Driver is responsible for delivering customer orders in a productive, time sensitive and customer-oriented manner on a daily basis, ensuring efficiency, timeliness and customer satisfaction. This position must demonstrate safety, quality, operational expertise, and show proficiency when performing at least two delivery related activities, such as multiple route knowledge, delivery process expertise and procedural knowledge, and the ability to train associates in delivery functions.

Primary Responsibilities:

• Operate delivery vehicles in a safe and lawful manner. Responsible for the vehicle and its contents while following standard operating procedures. Must complete daily pre and post trip checklist.
• Delivers product to customer locations meeting established delivery goals while ensuring efficiency, timeliness and customer satisfaction. Must collect and track customer returns through established Service Level Agreement.
• Load, unload and secure product(s) to ensure customers receive clean and damage free merchandise.
• Complete daily route and all appropriate paperwork. Communicate obstacles in Tier meeting that prohibit us from meeting established goals. Communicate customer feedback to sales and/or supervisory personnel.
• Contribute ideas and suggestions for improvement utilizing LEAN practices.
• Actively support implementation of and contribute ideas and suggestions for continuous improvement to the delivery processes.

Education and Experience:

• Level of Formal Education: High School diploma or equivalent education preferred
• Years of Experience: Minimum 1-3 years of experience in related field
• Type of Experience: Delivery Driver CDL B or Class 3 license.
• Route or box delivery driving experience of customer goods and merchandise.
• At least five years of experience driving and possessing a valid driver's license.
• Previous track record of meeting/exceeding metrics measuring performance, safety, attendance, quality, and customer service. Experience in the use of pallet jacks, hand trucks and forklift preferred.
• Special Certifications:
• Valid driver's license in the state the Delivery Driver position is offered.
• Satisfactory driving record reflected during a rolling 36-month average.
• Ability to obtain a DOT Medical Certification

Technical Competencies & Information Systems:

• Experience using POD or tablet device in the scanning of customer products.
• Familiarity with scanner and GIS devices preferred.

Skills & Abilities:

• Ability to communicate both verbally and in writing, using the English language (English competency), Bilingual a plus
• Basic product knowledge
• Knowledge of operation of power/mobile equipment
• Ability to understand addition, subtraction, multiplication, and division.
• Geographical knowledge of the delivery service area once trained

Personal Attributes:

• Minimum of 21 years old
• Demonstrate a commitment to core values and adherence to established standard operating procedures
• Physical stamina needed to transport, carry and load cartons of paper, water, furniture and mixture of other loads up to 100 pounds with use of appropriate equipment as needed.
• Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds.
• Ability to work in all types of weather due to various climate changes.
• Repetitive lifting of products such as paper. Continuous climbing in and out of vehicle is required, coupled with the ability to stand on feet for long periods, climb stairs and walk various distances.
• Stooping, bending, crawling, kneeling, crouching, reaching are other physical requirements the deliver position requires.

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.