Manager on Duty

Manager On Duty

As the Manager on Duty, you will be responsible for overseeing daily center operations in the absence of YMCA management, ensuring a safe, welcoming, and well-run facility. This role supervises the building, supports staff, ensures compliance with YMCA policies and procedures, and responds to emergencies and member incidents. If hired, you will provide exceptional member experience by modeling the YMCA's core values of Caring, Honesty, Respect, and Responsibility while maintaining a professional, safe, and fun environment for all.

Qualifications:

• High school graduate or equivalent required
• Must be at least 20 years of age.
• Commitment to valuing and promoting diversity and contributing to an inclusive environment.
• Positive attitude and previous experience with diverse populations.
• Demonstrated maturity, sound judgment and decision making skills.
• Relevant knowledge and experience, especially in a supervisory and/or leadership capacity is preferred.
• Current CPR for the Professional Rescuer, First Aid, AED, Oxygen and YMCA or American Red Cross Lifeguarding certifications.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
• Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.

Key Responsibilities:

• Supervise YMCA facilities, staff, members, and guests in the absence of management, ensuring compliance with the YMCA Code of Conduct.
• Provide required meal and rest breaks for staff, including lifeguards.
• Respond to emergencies, accidents, incidents, and behavioral concerns, following established crisis and emergency procedures and completing required documentation.
• Conduct regular facility walkthroughs to ensure safety, cleanliness, security, and a positive member experience.
• Open and/or close the facility according to established procedures, ensuring the building is secure.
• Report incidents, behavioral concerns, hazardous conditions, and maintenance needs to the appropriate supervisor.
• Deliver exceptional customer service by assisting members and guests, answering questions, and providing facility tours.
• Foster an inclusive, welcoming, and equitable environment for members, guests, volunteers, and staff.

Benefits:

All YMCA Employees receive the below benefits:

• A Personal YMCA membership and YMCA360 virtual streaming membership
• Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
• Professional training, education, and certification opportunities
• 20% discount on YMCA programs, childcare services and merchandise

Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:

• HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
• Willamette Dental Plan
• VSP Vision Plan

The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled.

YMCA of Greater Kansas City