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National Account Support Specialist

$20.5 - $41 per hour

Abbott

Abbott seeks a National Account Support Specialist to serve as primary liaison between the company and its diagnostic testing clients. The role involves managing client relationships, addressing operational needs, training on product offerings, and supporting special projects in a fast-paced environment.

Responsibilities

  • Address client needs promptly and provide responsive customer service
  • Train clients on system offerings, new products, reporting packages, and pricing
  • Monitor program operations, billing, and reporting for customer alignment
  • Identify growth opportunities and implement strategies supporting organizational goals
  • Support special projects and assist with operational tasks as assigned

Requirements

  • High school diploma or GED
  • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong verbal, written, and interpersonal communication skills
  • Exceptional organizational and time management abilities
  • Self-motivated with ability to work independently and meet deadlines
  • Customer-focused mindset committed to service excellence

Compensation: $20.50–$41.00/hour

Vacancy posted 2 days ago
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