Claims Admin

Administrative Assistant Associate III

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Administrative Assistant Associate III role is responsible for supporting the department with the routine day to day administrative tasks. The role processes and prepares presentations and documents for their designated area along with solving problems related to specific tasks with minimal supervision. The Associate III is responsible for coordinating schedules to set up meetings via virtual or in person and screen telephone calls.

We are seeking a Claims Admin in North Carolina for a hybrid role based in either our Charlotte or Winston‑Salem offices. Responsibilities include claims distribution, calendar management, and reporting. Epic and Power BI experience is preferred, and strong analytical skills are required. We're looking for an experienced administrative professional who values stability and wants to continue growing in their admin career. If you're independent, detail‑oriented, and motivated this could be the perfect career opportunity for you!

Key Responsibilities

• Identify inconsistencies in routine work and initiate corrective action within workgroup

• Prepare and schedule activities such as travel arrangements, internal and external business meetings, client or third-party appointments, conferences and general office events, including scheduling of conference room use and catering needs

• Prepare and set up presentations for the department

• Solve problems related to specific tasks with minimal supervision

• Handle multiple demands on an on-going basis including familiar situations, sensitive information and some high-level contact

• Monitor expenses for the office with a responsibility to budget adherence; review and coordinate approval of all expenses including processing accounts payable invoices

• Coordinating meetings with internal and external individuals

• Process routine correspondence and documents for the business

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Administrative Office Management, Analytical Skills, Calendar Management, Calendar Organization, Claims Administration, Clerical Skills, Coordinating Schedules, Detail-Oriented, Epic Systems, Executive Administrative Assistance, Executive Calendar Management, Microsoft Power Business Intelligence (BI), Multitasking, Office Administration, Organizing, Prioritization, Priority Management, Problem Solving, Processing, Reporting, Scheduling, Scheduling Meetings, Task Management, Time Management

Compensation

Compensation offered for this role is 20.24 - 31.63 per hour and is based on experience and qualifications.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at View phone number on click.appcast.io.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.