Quality Assurance Technician

Work Shift: DAY ESSENTIAL FUNCTIONS PERFORMED Create, process, and close Product Complaints Initiate external complaints and ensure all phases are complete Ensure containment (identification, segregation, and reconciliation) of nonconforming product to prevent unintended use, including inventory management transactions Handle complaint returns appropriately, decontaminating (as needed) and segregating to expedite investigation Evaluate product complaints to assure timely disposition Audit and inspect the production process and product to confirm that Device History Records are completed according to Device Master Record/QSR/GMP regulations, including final review and close‑out of DHR Assist in product and process testing, collect data, and generate reports Identify training needs, develop training plans, and train technicians, quality auditors, or production employees Evaluate the manufacturing work environment to ensure adequate environmental controls and monitoring, sufficient personnel, and safety production controls Research customer inquiries into Merit’s compliance with applicable standards and generate custom customer responses Assist with the supervision of technicians, including assigning work, ensuring proper completion of assignments and processes, and assisting with performance appraisals Participate in design and development activities as needed Perform other related duties and tasks as required ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS Lifting – not to exceed 50 lbs. (local practice may apply) Writing Sitting Standing Bending Vision Color perception Depth perception Reading Field of vision/peripheral Fine motor skills Noise Chemical vapors Soldering fumes SUMMARY OF MINIMUM QUALIFICATIONS Education equivalent to a High School Diploma with seven years of prior work‑related experience Excellent analytical skills and the ability to solve moderately complex technical problems Excellent organizational and interpersonal skills Demonstrated computer skills, preferably spreadsheets, word processing, database, and other applicable software programs Ability to work well as a team member COMPETENCIES NC generation/distribution/closure ECN generation/review/approval Computer skills Problem solving Training skills INFECTION CONTROL RISK CATEGORY Category II: The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs. Risk category II states employment and procedures that may require exposure. BENEFITS & WORK ENVIRONMENT Multiple shifts and hours to choose from: Days, Swing (Evening), and Nights Medical, dental, and other insurances (eligible the first of the month after 30 days) Low‑cost onsite medical clinic Two onsite cafeterias Employee garden and gardening classes Three weeks’ vacation, one week of sick time, and paid holidays 401(k) and Health Savings Account INCLUSION STATEMENT Military veterans are encouraged to apply. Merit is a proud Utah Patriot Partner committed to hiring veterans. #J-18808-Ljbffr