Technical Trainer
JMS Talent Acquisition LLC
Overview
A law firm is seeking a Technical Trainer to support firmwide training initiatives, including new hire onboarding and technology adoption. This role partners with internal teams to design and deliver engaging training programs, with a focus on user adoption, digital tools, and emerging technologies such as AI. Responsibilities
A law firm is seeking a Technical Trainer to support firmwide training initiatives, including new hire onboarding and technology adoption. This role partners with internal teams to design and deliver engaging training programs, with a focus on user adoption, digital tools, and emerging technologies such as AI. Responsibilities
- Lead new hire technology orientation and ongoing training programs
- Develop and deliver training on firm systems, applications, and workflows
- Promote adoption of new technologies, including AI tools
- Create training materials (guides, manuals, videos, e-learning content)
- Collaborate with practice groups to assess and address training needs
- Provide troubleshooting support and desk-side/virtual training
- Maintain and update training resources and evaluate program effectiveness
- Support legal document and administrative tasks as needed
- Bachelor's degree; 3-5 years of relevant experience (law firm preferred)
- Experience in instructional design, training delivery, and content creation
- Strong knowledge of Microsoft 365 and Windows; familiarity with legal tools (e.g., NetDocuments, Litera)
- Understanding of AI tools and technology adoption strategies
- Excellent communication, organization, and problem-solving skills
- Ability to manage multiple projects and engage users of all skill levels
- Experience with virtual training tools (Teams, Zoom) and e-learning platforms (e.g., Camtasia) a plus
- Willingness to travel as needed
Vacancy posted 3 days ago
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