Sales and Service Technician

Job Description

Job Description

Description:

Join a Team That Rewards Hard Work, Great Service, and Strong Sales Skills

At Gills Point S , we believe great customer service starts with knowledgeable team members who can build trust, solve problems, and recommend the right solutions. We're looking for a Sales & Service Technician who enjoys working directly with customers while also getting hands-on in the shop.

This is a unique role that combines customer service, sales, and automotive service. You'll inspect vehicles, perform tire and preventative maintenance services, educate customers on their vehicle's needs, and recommend products and services that improve safety and performance. If you enjoy helping customers, working with your hands, and being rewarded for delivering exceptional service, this could be the perfect opportunity for you.

What You'll Do

Sales & Customer Service

• Welcome customers and build      lasting relationships through outstanding service.
• Listen to customer concerns and      recommend tires, maintenance, and repair services based on their vehicle's      needs.
• Educate customers on tire      options, preventative maintenance, and manufacturer recommendations.
• Prepare estimates and      confidently present service recommendations.
• Help customers make informed      purchasing decisions while delivering an exceptional experience.
• Support store sales goals by      identifying opportunities to add value through honest, solution-based      recommendations.

Hands-On Automotive Service

• Mount, balance, rotate, repair,      and replace passenger and light truck tires.
• Perform oil changes, fluid      exchanges, and preventative maintenance services.
• Conduct vehicle inspections and      identify tire, brake, suspension, steering, and other maintenance      concerns.
• Replace filters, wiper blades,      bulbs, batteries, and other routine service items.
• Assist with maintaining a      clean, organized, and safe shop environment.

Teamwork & Operations

• Work closely with fellow      technicians to ensure efficient workflow.
• Help maintain inventory and      merchandise displays.
• Complete repair orders and      accurately document services performed.
• Deliver the high-quality      workmanship and customer service that Gills Point S is known for.

What We're Looking For

• Automotive, tire, retail sales,      or customer service experience preferred.
• Comfortable talking with      customers and recommending products and services.
• Experience performing tire      services, oil changes, and preventative maintenance.
• Strong mechanical aptitude and      willingness to continue learning.
• Excellent communication and      relationship-building skills.
• Valid driver's license with an      acceptable driving record.
• Positive attitude, strong work      ethic, and a team-first mentality.

Why Join Gills Point S?

• Competitive Pay
• Performance-Based Incentives
• Paid Time Off
• Stable Full-Time Schedule
• Paid Training & Career      Development
• Medical, Dental & Vision      Insurance
• 401(k) with Company Match
• Family-Oriented Culture
• Opportunities for Advancement

If you're someone who enjoys helping customers, working with your hands, and contributing to the success of your team, we'd love to meet you. 

Apply today and start building your future with Gills Point S!