Full Time - Sales Specialist - Flooring - Day

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and encourages them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast‑paced environment, this is the perfect role for you. How We Support You Lowe’s offers a variety of benefits beyond competitive pay and flexible schedules. Earn more from sales performance with bonus opportunities. Well‑being priority with multiple health insurance options. Explore educational opportunities with Lowe’s tuition assistance program. Take charge of your financial future with a company‑matching 401(k). Gain extra savings with a 10% associate discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, visit Your Day at Lowe’s Sales Specialists are active, moving throughout the store or garden center, answering phones, and talking to customers. You spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure that customer needs are met before they leave the store. You will work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities Provide SMART customer service by seeking out customers, understanding their needs, answering questions, and communicating the advantages of Lowe’s products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews following pricing policies and maintain pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on‑the‑job training on the sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications High School Diploma or GED. 1 year experience in customer‑facing sales or 6 months of Lowe’s retail experience (or 3 years of external experience in customer‑facing sales or 18 months of Lowe’s retail experience if education requirement is not met). 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics. Able to read, write, and perform basic arithmetic (addition and subtraction). Able to stand and sit for prolonged periods. Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation. Obtain sales‑related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement). Preferred Qualifications 1 year of experience completing customer sales orders. 1 year of experience promoting product‑related services and plans such as installation, delivery, credit financing, or extended protection plans. 2 years of experience designing customized products for customers using 20/20 or CAD. Professional certification related to the department being considered. Bi‑lingual skills. Travel Requirements This role does not require regular travel; however, it may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Exposure to constant or intermittent noise is possible, as is moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. EEO Statement Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, visit #J-18808-Ljbffr