Retail Attendant

Location 11177 MICHIGAN AVE E, BATTLE CREEK, MI, 49014-8904, United States Base Pay $14.00 - $15.00 / Hour Job Category C-Store & Gift Shop Employee Type Full Time Required Degree High school Contact information Name Destinee Ottinger Phone View phone number on click.appcast.io Step into a workplace that’s as exciting as it is rewarding! FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan’s Top Employers by Forbes, GlassDoor, and Michigan Works, we’re proud to invest in our Team Members every step of the way. Grow your career with development programs and opportunities to advance from within. Comprehensive medical benefits, including exclusive access to the NOMI network, providing a “no copay” advantage. Give back through Volunteer Time Off (VTO). Generous PTO plan to recharge and reset. Incentive programs that recognize your contributions. Low-cost Team Member dining, provided by our award‑winning culinary team. SHIFTS AVAILABLE 2:00 pm – 10:30 pm; 3:00 pm – 11:30 pm PAY Starting range of $14 to $15 per hour, with opportunities for annual increases SCOPE OF POSITION Responsible for the proper, efficient, and expedient operation of shift, adhering to company policy and procedure as to ensure the shift contributes to consistent and increased revenue of the Retail venue. ESSENTIAL DUTIES AND RESPONSIBILITIES The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices. Greets guests warmly and provide them with assistance locating products. Accurately ring all sales through Point of Sale. Accurately accounts and controls cash in drawer to be within Company guidelines. Handle credit and gift card transactions in a secure and responsible manner. Answer guest inquiries regarding property promotions/events and resolve any issue or complaint in a courteous and timely manner. Collaborate with other team members to ensure a positive experience for guests. Maintains awareness of venue‑specific expectations and best practices. Adheres to all Tribal, State, and Federal laws and regulations, including those regarding the sale of tobacco and alcohol. Maintains familiarity with retail items and prices. Communicates with Management any and all discrepancies in sales, cash, inventory, and other areas. Protects and regards Company assets at all times. Keeps all retail merchandise, fully stocked, fronted, and straight at all times. Reports all maintenance problems, accidents, security issues and other emergencies to Management, Company personnel, Tribal police, and/or local law enforcement. Maintains the highest level of confidentiality. Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy. Outstanding example of and a credit to FireKeepers Casino Hotel. MINIMUM REQUIRED QUALIFICATIONS An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods. The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities: Proficiency in both written and verbal English communication is required. High School diploma or GED. Must possess effective communication skills. Six months of retail or cash handling experience. GENERAL OR PREFERRED QUALIFICATIONS Excellent communication and interpersonal skills. PHYSICAL & ENVIRONMENTAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. INDIAN PREFERENCE Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines “Native American” as: (a) an enrolled member of any other federally‑recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians. FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary. #J-18808-Ljbffr