CARE COORDINATOR , SCHOOL BASED HEALTH CARE - FULL TIME

InterCommunity Care Coordinator

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

• 281 Main St., East Hartford
• 40 Coventry St., Hartford
• 828 Sullivan Ave., South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

At InterCommunity, we believe your well-being matters — at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

The Care Coordinator assists all patients through the system by acting as the administrative assistant, patient advocate and navigator with emphasis on engagement of the individuals and families.

Essential Duties & Responsibilities:

• Works closely with all school administration, school social workers, school nurses and other support staff to coordinate care.
• Communicates with a parents/student via phone or in- person to coordinate care and obtain completed enrollment forms/consent.
• Performs data collection pertaining to SBHC and other administrative functions
• Maintains registration lists, updates spreadsheets and demographic information, obtains consents and Ferpa related releases.
• Coordinates with IC primary care for referral and other patient/administrative needs
• In charge of Scheduling and check in process of new patients and scheduling follow up appointments for existing patients.
• Collaborates with all inter-disciplinaries for continuity of medical/behavioral care Answers phone calls, creates electronic medical record for all new patients, scans all information into primary care and behavioral health medical record.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Schedule:

Monday - Friday, 8 AM - 4:30 PM (12 month position)

Requirements:

Education &/Or Experience: Bachelor's level degree in related health care field and two years' experience in a healthcare field preferred. Extensive health experience may be substituted for the degree requirements.

Competencies:

• Initiative
• Leadership
• Time Management
• Decision Making
• Communication Proficiency (Verbal & Written)
• Technology & Computer Literacy (Microsoft Word, Keyboarding)
• Organization Skills